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For Companies At a Glance
- Tasks: Join our service counters, showcasing your food passion and helping customers with recommendations.
- Company: Be part of the UK's largest employee-owned business, dedicated to building a happier world.
- Benefits: Enjoy flexible working hours, job sharing, and a supportive work-life balance.
- Why this job: Engage with food lovers, build relationships, and influence brand loyalty in a friendly environment.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
- Other info: Apply quickly as roles may close early due to high demand.
About The Role
As a Partner on our service counters, you\’ll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced, and recommend recipes to customers. You\’ll bring our ethos – passionate Partners serving food lovers – to life through your enthusiasm and friendliness, building lasting relationships with customers. Your efforts will influence their perception of the Waitrose brand, fostering trust and loyalty, while also helping to maximize sales and profit.
Key Responsibilities
- Take responsibility for your food counter, maintaining high standards of presentation and hygiene.
- Manage stock levels to ensure popular products are available.
- Handle open food carefully, following all health & safety protocols, and help reduce food wastage.
- Stay informed about new products and understand Waitrose\’s food values, such as animal welfare.
- Support the wider shop team with general shopkeeping tasks when needed.
Essential Skills/Experience
- Effective communication skills to work well within a team and with customers.
Desirable Skills/Experience
- Experience in a customer-facing role.
- Experience in catering or hospitality.
- Interest in food and drink trends.
- Flexible approach to support the entire branch.
About The Partnership
We’re the UK\’s largest employee-owned business, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. As Partners, we share ownership and success, working together with kindness and respect. We embrace diversity and foster an environment where everyone can thrive, grow, and contribute to our collective success.
Important Points to Note
- Some roles may require pre-employment vetting, including DBS checks, which will be explained during recruitment.
- Apply promptly, as vacancies may close early due to high interest.
- We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during your interactions.
✨Tip Number 2
Showcase your passion for food by discussing current food trends or sharing your favourite recipes when engaging with customers. This can help you build rapport and show that you are a great fit for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences, especially in hospitality or catering. Highlight specific examples where you provided excellent service or handled challenging situations effectively.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Think of instances where you collaborated with others to achieve a common goal, as this is crucial in a busy supermarket environment.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in customer service, food knowledge, and teamwork.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Mention any relevant experience in hospitality or catering, and how you can contribute to the Waitrose ethos of serving food lovers.
Highlight Relevant Skills: Make sure to emphasise your effective communication skills and any experience you have in a customer-facing role. If you have knowledge of food trends or ethical sourcing, include that as well.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail, which is crucial in a customer-focused role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and drink during the interview. Share any personal experiences or knowledge about ethically sourced products, as this aligns with the company's values and will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous experience in customer-facing roles. Provide examples of how you've built relationships with customers and handled their needs effectively.
✨Demonstrate Teamwork
Emphasise your ability to work well within a team. Discuss instances where you collaborated with colleagues to achieve common goals, as this is crucial for maintaining high standards and supporting the wider shop team.
✨Stay Informed About Food Trends
Research current food trends and Waitrose's food values before the interview. Being knowledgeable about new products and trends will show that you are proactive and genuinely interested in contributing to the brand's success.
