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- Tasks: Serve customers at food counters, ensuring high standards and building relationships.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Other info: Part-time roles available with varied hours across seven days.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
As a Partner on our service counters, you’ll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You’ll actively be bringing our ethos – passionate Partners serving food lovers – to life. You’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Key Responsibilities
- You’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensuring all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and having a good understanding of Waitrose’s food values (e.g., animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills / Experience You’ll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills / Experience You May Have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you stand out during the interview but also demonstrate your genuine passion for the brand.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've built relationships with customers in previous roles. Highlighting your ability to create a welcoming atmosphere can make a significant impact.
✨Tip Number 3
Stay updated on current food trends and popular products. Being able to discuss these topics during your interview will show your enthusiasm and commitment to the role, making you a more attractive candidate.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires varied hours, demonstrating your willingness to adapt can set you apart from other applicants.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Hospitality, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Food: Since the role involves a strong focus on food knowledge and customer interaction, make sure to express your enthusiasm for food and any relevant experience you have in this area. Mention specific food trends or products you are passionate about.
Highlight Customer Service Skills: Emphasise your communication skills and any previous experience in customer-facing roles. Provide examples of how you've built relationships with customers and contributed to a positive shopping experience.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and ethos of John Lewis Partnership. Use keywords from the job description and demonstrate how you embody their commitment to ethical sourcing and customer service.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and your knowledge of ethical sourcing during the interview. Share any personal experiences or favourite recipes that highlight your passion, as this aligns perfectly with the role's focus on serving food lovers.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice clear and friendly communication. Be prepared to discuss how you've successfully interacted with customers in previous roles, showcasing your ability to work effectively as part of a team.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including animal welfare and sustainability. Being able to discuss these topics will show your commitment to the brand and its ethos, making you a more attractive candidate.
✨Be Ready for Flexibility
The job requires a flexible approach to working hours. Be prepared to discuss your availability and willingness to work varied shifts, including early starts and late finishes. This shows your commitment to supporting the team and the branch as a whole.