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For Companies At a Glance
- Tasks: Serve customers at food counters, ensuring high standards and building relationships.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
- Other info: Full-time role with varied hours; apply early as positions may close quickly.
The predicted salary is between 24000 - 36000 £ per year.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Partner on our service counters, you\’ll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You\’ll actively be bringing our ethos – passionate Partners serving food lovers – to life.You\’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You\’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Key Responsibilities– You\’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.- Staying on top of stock levels, ensuring the products our customers love are there when needed.- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.- Maintaining your knowledge of new products and have a good understanding of Waitrose\’s food values (e.g. animal welfare).- Supporting the wider shop team when required with general shopkeeping tasks.Essential skills/experience you\’ll need– Communication skills to enable you to work effectively as part of a team and with our customers.Desirable skills/experience you may have– Experience of working in a customer facing role is welcomed.- Experience of working in a catering / hospitality environment.- Up to date knowledge and strong interest in food and drink trends.- Flexible approach to ensure the support of the whole branch.
Full time work (37.5 hours) working various hours across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00am and 22:00pm
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during any interactions.
✨Tip Number 2
Showcase your passion for food by staying updated on current food trends and popular recipes. Being able to recommend dishes or products can set you apart from other candidates and show that you're proactive.
✨Tip Number 3
Emphasise your communication skills and ability to work as part of a team. During any discussions, highlight examples of how you've successfully collaborated with others in previous roles, especially in customer-facing environments.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires various shifts, showing that you're adaptable and willing to work early mornings, late evenings, and weekends will make you a more attractive candidate.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Hospitality, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Food: Since the role involves a strong focus on food knowledge and customer interaction, make sure to express your enthusiasm for food and any relevant experience you have in this area. Mention specific food trends or products you are passionate about.
Highlight Customer Service Skills: Emphasise your communication skills and any previous experience in customer-facing roles. Provide examples of how you've built relationships with customers and contributed to a positive shopping experience.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and ethos of John Lewis Partnership. Use keywords from the job description and demonstrate how you embody their commitment to ethical sourcing and customer service.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and your knowledge of ethical sourcing during the interview. Share any personal experiences or favourite recipes that highlight your passion, as this aligns perfectly with the role's focus on serving food lovers.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice clear and friendly communication. Be prepared to discuss how you've successfully interacted with customers in previous roles, showcasing your ability to work effectively as part of a team.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including animal welfare and sustainability. Being able to discuss these topics will show your commitment to the brand and its ethos, making you a more attractive candidate.
✨Prepare for Flexibility Questions
Given the varied hours required for this position, be ready to discuss your availability and flexibility. Highlight any past experiences where you adapted to changing schedules or supported your team during busy periods.
