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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply quickly as vacancies may close early due to high demand.
About the role
As one of our Customer Delivery Drivers, you\’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers\’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your driving licence is in good standing. Being able to confidently discuss your driving experience and any relevant safety checks will show you're prepared for the role.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Being able to share examples of how you've provided excellent service in the past can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your time management abilities. Think of specific instances where you've successfully managed your time, especially in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Highlight any previous experience with chilled vehicles if applicable, and make sure to include your valid B-Category UK manual driving licence.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your motivation to work with Waitrose. Mention specific examples of how you've demonstrated great customer service skills and time management in past roles.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that you have included all necessary information and that your contact details are correct, as this will facilitate communication from the hiring team.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with the ethos of John Lewis Partnership and Waitrose. Understand their commitment to quality service and how they value their Partners. This will help you align your answers with their core values during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you went above and beyond for customers, as this role prioritises great service and building rapport.
✨Showcase Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, be sure to mention it. Discuss your familiarity with vehicle safety checks and time management while on the road, as these are crucial for the role.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team collaborates in-store and during deliveries. This shows your interest in being a supportive team member and helps you gauge if the environment is a good fit for you.
