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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Varied part-time hours available across seven days; apply early as roles may close quickly.
The predicted salary is between 24000 - 36000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of part-time work across seven days to include early starts, late finishes, evenings and weekends.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your driving licence is in order. Being able to confidently discuss your driving experience and any previous roles will show that you're prepared for the responsibilities of the job.
✨Tip Number 3
Practice your customer service skills. Think of examples from past experiences where you've gone above and beyond for customers, as this will be crucial in showcasing your ability to build rapport and provide excellent service.
✨Tip Number 4
Be ready to discuss your time management strategies. Since the role involves managing delivery schedules and supporting shop tasks, demonstrating how you prioritise and organise your time will set you apart from other candidates.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the key tasks such as loading the van, ensuring vehicle safety checks, and providing excellent customer service.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management, physical capability, and IT literacy that are essential for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work independently. Mention your understanding of the Waitrose brand and how you can contribute to their ethos of quality service.
Check Application Requirements: Ensure you meet all the application requirements, including having a valid B-Category UK manual driving licence. Double-check that you have all necessary documents ready for submission on the JLP Jobs website.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand the ethos of John Lewis Partnership. They value quality service and teamwork, so be prepared to discuss how you embody these values in your previous roles.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Think of examples from your past experiences where you went above and beyond for a customer, and be ready to share these stories during your interview.
✨Showcase Your Driving Experience
Since a valid B-Category UK manual driving licence is essential, be prepared to talk about your driving experience. If you have experience with chilled vehicles, make sure to highlight this as it’s a desirable skill for the role.
✨Discuss Time Management
This role requires effective time management skills. Be ready to explain how you prioritise tasks and manage your time efficiently, especially when balancing deliveries and shop duties.
