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- Tasks: Deliver quality Waitrose produce and assist in shop tasks.
- Company: Join the UK's largest employee-owned business, John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply early as roles may close quickly due to high demand.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
We support flexible working to promote a good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts where possible. Please discuss this further with the hiring manager during your interview.
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any conversations or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and how you maintain vehicle safety checks will set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you articulate your approach to building rapport with customers, which is crucial for this role.
✨Tip Number 4
Be prepared to discuss your time management strategies. Since the role involves juggling deliveries and shop tasks, showcasing your ability to prioritise and manage your time effectively will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to mention your valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it can set you apart from other candidates.
Craft a Personal Cover Letter: Write a personalised cover letter that reflects your passion for the role and the Waitrose brand. Discuss why you want to work for them and how you embody their ethos of providing great customer service.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand the ethos of Waitrose and its commitment to quality and customer service. Being able to articulate how you align with their values will show that you're not just looking for any job, but that you're genuinely interested in being a part of their team.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will help you illustrate your ability to build rapport and trust, which is crucial for this role.
✨Showcase Your Time Management Abilities
The role requires effective time management, especially when planning delivery routes. Be ready to discuss how you prioritise tasks and manage your time efficiently, perhaps by sharing specific instances where you successfully handled multiple responsibilities.
✨Prepare for Physical Requirements
This job involves physical tasks like lifting crates and moving cages. During the interview, be honest about your physical capabilities and share any relevant experiences that demonstrate your ability to handle the demands of the role.
