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- Tasks: Deliver quality Waitrose produce and assist in-store with daily tasks.
- Company: Join the UK's largest employee-owned business, dedicated to service and community.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: WAITROSE & PARTNERS
Contact Detail:
WAITROSE & PARTNERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and safety practices can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you’ve gone above and beyond for customers, as this role heavily relies on building rapport and trust.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves managing delivery schedules and supporting shop tasks, having specific examples of how you’ve effectively managed your time in previous roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it could set you apart from other candidates.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for the role and the Waitrose brand. Discuss why you want to work for them and how you can contribute to their ethos of quality service and teamwork.
How to prepare for a job interview at WAITROSE & PARTNERS
✨Know the Company Values
Before your interview, take some time to understand Waitrose's ethos and values. They pride themselves on quality service and being passionate about food. Showing that you align with these values will impress your interviewers.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. This will showcase your ability to be an ambassador for the brand.
✨Highlight Your Driving Experience
Make sure to discuss your driving experience, especially if you have worked with chilled vehicles before. Mention your valid B-Category UK manual driving licence and any relevant safety checks you are familiar with, as this is crucial for the role.
✨Prepare for Physical Requirements
The role involves physical tasks like lifting crates and moving cages. Be ready to discuss how you manage physical demands in previous jobs. This shows that you are aware of the job's requirements and are prepared to handle them.
