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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Flexible working hours, supportive environment, and a chance to thrive.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
- Other info: Exciting opportunities for growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners
About The Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills/experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Retail
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what makes them tick. This way, you can show how you align with their ethos of quality service and teamwork.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your time management skills! As a delivery driver, you’ll need to juggle multiple tasks. Prepare to discuss how you prioritise your workload and manage your time effectively, especially when things get busy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose team. So, get that application in early!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your love for customer service. We want to see how you connect with customers and create a friendly atmosphere, so share any relevant experiences that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Tailor Your Application: Make sure to customise your application for the Customer Delivery Driver role. Mention specific responsibilities from the job description that resonate with you, like your experience with delivery routes or stock management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building rapport with customers and being an ambassador for the Waitrose brand.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries and shop tasks. You might want to share specific strategies or tools you use to stay organised and ensure timely deliveries.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team as well, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve collaborated with others or adjusted your approach to meet team goals.