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For Companies At a Glance
- Tasks: Deliver top-notch service and quality products to customers' doors while assisting in-store.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Flexible working hours, supportive environment, and a chance to thrive.
- Why this job: Be the friendly face of Waitrose, making a real difference in customer experiences.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Opportunities for career growth and a focus on work-life balance.
Overview
This is a front line role where you represent us with every customer you meet, and their impression of Waitrose & Partners is down to you. You should be flexible, use your initiative to deal with unexpected situations, and be passionate about providing the very highest levels of customer service.
Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.
You\’ll be the friendly face of our business – the helpful driver who delivers the Waitrose quality and outstanding service to our customers\’ doors. When you\’re not out delivering, you\’ll be at the store assisting with stock control and cashiering, which may involve lifting heavy products.
A good appreciation of health & safety is a must too, along with excellent driving skills. We will ask you to take a driving assessment as part of your application.
Responsibilities
- Represent the company to customers with a focus on delivering high levels of customer service.
- Deliver Waitrose quality and service to customers at their doors; assist in-store with stock control and cashiering; may involve lifting heavy products.
- Demonstrate a flexible approach and use initiative to handle unexpected situations.
- Ensure adherence to health & safety standards and complete a driving assessment as part of the application.
Qualifications
- Required essential experience, skills and qualifications:
You will need a full valid UK manual driving licence with no more than six points and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.
Desirable experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Additional Information
As a business, we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however; examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.
Important points to note
Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process, and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
We occasionally close vacancies early in the event we receive a high volume of applications, so we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
We want all Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About The Partnership
We\’re the largest employee owned business in the UK and home of John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose & Partners. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your driving skills! Since you'll need to pass a driving assessment, make sure you're comfortable behind the wheel. Take some time to brush up on your driving techniques, especially if you're not used to handling chilled vehicles.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being the friendly face of the business means you need to demonstrate your passion for providing top-notch service.
✨Tip Number 4
Apply early through our website! We sometimes close vacancies early due to high application volumes, so don’t wait around. Get your application in as soon as possible to increase your chances of landing that role!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring a friendly vibe to our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in driving or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Customer Delivery Driver role.
Apply Early!: Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Customer Service Basics
Since you'll be the friendly face of Waitrose, brush up on your customer service skills. Think about past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to show your passion for providing top-notch service.
✨Demonstrate Flexibility and Initiative
This role requires a flexible approach, so think of examples where you've had to adapt quickly to unexpected situations. Whether it was dealing with a last-minute change or helping a colleague, showing that you can think on your feet will impress the interviewers.
✨Highlight Your Driving Skills
Make sure to mention your driving experience and any relevant qualifications. Since a driving assessment is part of the application process, it’s a good idea to talk about your driving history and how you ensure safety on the road. This will show you're serious about the role.
✨Discuss Your Approach to Health & Safety
Health and safety are crucial in this job, especially when handling heavy products. Be prepared to discuss how you prioritise safety in your work. Sharing specific examples of how you've adhered to health and safety standards in previous roles will demonstrate your commitment to this important aspect.
