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- Tasks: Deliver quality Waitrose products to customers and assist in-store with daily tasks.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business focused on quality and service.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values kindness, respect, and community impact.
- Qualifications: Must be 18+, hold a valid UK driving licence, and possess great customer service skills.
- Other info: Apply early as roles may close quickly; pre-employment vetting may be required.
Customer Delivery Driver, Supermarket Assistant
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Customer Delivery Driver, Supermarket Assistant
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Join to apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners
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This range is provided by Waitrose & Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
About The Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.Due to its nature, you need to be 18-years or older to work in this role. Key Responsibilities You\’ll typically start your day in store and you\’ll be responsible for: – Checking your delivery routes for the day. – Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers. – Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety. – Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority. – Helping customers with their shopping and building a rapport with them based on trust and service. – Supporting the wider shop team when required with general shopkeeping tasks. Essential skills/experience you\’ll need – Full valid B-Category UK manual driving licence with no more than 6-points. – Great customer service skills. -Time management skills. – Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages). – Comfortable working independently with the ability to be self motivated and adaptable. – IT literate. Desirable skills/experience you may have – Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of vehicle safety checks is solid. Being able to confidently discuss your driving experience and how you maintain vehicle compliance can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you provided excellent service or resolved issues, as this role heavily relies on building rapport with customers.
✨Tip Number 4
Be ready to discuss your time management abilities. Since you'll be juggling deliveries and shop tasks, having specific examples of how you've effectively managed your time in previous roles will demonstrate your capability to handle the demands of this position.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise skills like time management and adaptability, which are crucial for the Customer Delivery Driver position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Waitrose's values. Mention specific examples of how you've provided excellent service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your full valid B-Category UK manual driving licence and any previous driving experience. Also, mention your ability to handle physical tasks, as this role requires lifting and moving crates.
Show Enthusiasm for the Brand: Express your enthusiasm for working with Waitrose & Partners in your application. Discuss why you admire their commitment to quality and customer service, and how you can contribute to their ethos as a Partner.
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, great customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your ability to build rapport with customers.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of the role, such as loading the van and ensuring vehicle safety checks. This will show your enthusiasm and understanding of what the job entails.
✨Demonstrate Time Management Abilities
Time management is crucial for this position. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when it comes to delivery schedules.
✨Be Prepared for Physical Requirements
The role involves physical tasks like lifting crates. Mention any relevant experience you have with similar physical work, and express your comfort with these demands to reassure the interviewer.
