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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock and housekeeping.
- Company: Join the UK's largest employee-owned business, committed to innovation and retail excellence.
- Benefits: Enjoy flexible working hours and a supportive, inclusive environment.
- Why this job: Be part of a passionate team that values kindness and shared success.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have excellent customer service skills.
- Other info: Apply quickly as roles may close early due to high interest.
About the role
As one of our Customer Delivery Drivers, you\’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers\’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous driving experience, especially with chilled vehicles, as this is a desirable skill for the role. Be ready to discuss specific examples of how you've handled deliveries in the past.
✨Tip Number 3
Demonstrate your excellent customer service skills by preparing anecdotes that showcase your ability to build rapport with customers. This will be crucial when representing the Waitrose brand on the road.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle physical tasks. Think of examples where you've successfully managed your time or tackled physically demanding jobs, as these are key aspects of the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially with chilled vehicles, and showcase your excellent customer service skills. Provide specific examples of how you've successfully managed time and handled physical tasks in past roles.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT literacy. Discuss your adaptability and self-motivation, as these are key traits for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer service and your alignment with Waitrose's ethos. Mention your enthusiasm for contributing to a team environment and how you can help create a welcoming atmosphere in the shop.
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to build rapport with customers.
✨Demonstrate Your Driving Experience
Since a valid B-Category UK manual driving licence is essential, be ready to discuss your driving experience. Highlight any previous roles that involved driving, especially if you have experience with chilled vehicles.
✨Emphasise Time Management Abilities
Time management is crucial for this role. Prepare to explain how you prioritise tasks and manage your time effectively, especially when it comes to preparing deliveries and supporting shop tasks.
✨Be Ready for Physical Tasks
This job involves physical work, such as lifting crates and moving cages. Be honest about your physical capabilities and share any relevant experiences that demonstrate your ability to handle such tasks.
