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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock and housekeeping.
- Company: Join the UK's largest employee-owned business, committed to innovation and retail excellence.
- Benefits: Enjoy flexible working hours and a supportive, inclusive environment.
- Why this job: Be part of a passionate team that values kindness and shared success.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have excellent customer service skills.
- Other info: Apply quickly as roles may close early due to high interest.
About the role
As one of our Customer Delivery Drivers, you\’ll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers\’ doors. You will actively embody our ethos – passionate Partners serving food lovers. When not on the road, you\’ll support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and welcoming running of the shop.
Due to the nature of the role, you must be 18 years or older.
Key Responsibilities
- Start your day in store, preparing for deliveries.
- Load and prepare your van, ensuring all orders are organized for efficient delivery.
- Complete vehicle safety checks, maintaining road compliance and health and safety standards.
- Represent the Waitrose brand on the road with excellent customer service.
- Assist customers with shopping and build rapport based on trust and service.
- Support the shop team with general shopkeeping tasks when required.
Essential skills/experience
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Good time management skills.
- Ability to handle physical tasks such as lifting crates and moving cages.
- Self-motivated, adaptable, and able to work independently.
- IT literate.
Desirable skills/experience
- Previous driving experience, especially with chilled vehicles.
About The Partnership
We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are committed to building a happier world and are focused on retail excellence, innovation, and diversification.
As Partners, we share ownership responsibilities and rewards, contributing to our collective success. We foster an environment of kindness, respect, and inclusion, encouraging everyone to be themselves and thrive.
We believe in shared ownership and making a difference together.
Additional Information
Some roles may require pre-employment vetting, including DBS checks and financial probity checks. Applicants are encouraged to apply promptly, as vacancies may close early due to high interest.
We support flexible working arrangements, such as flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous driving experience, especially with chilled vehicles, as this is a desirable skill for the role. Be ready to discuss specific examples of how you've handled deliveries in the past.
✨Tip Number 3
Demonstrate your excellent customer service skills by preparing anecdotes that showcase your ability to build rapport with customers. This will be crucial when representing the Waitrose brand on the road.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle physical tasks. Think of examples where you've successfully managed your time or tackled physically demanding jobs, as these are key aspects of the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially with chilled vehicles, and showcase your excellent customer service skills. Provide specific examples of how you've successfully managed time and handled physical tasks in past roles.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT literacy. Discuss your adaptability and self-motivation, as these are key traits for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer service and your alignment with Waitrose's ethos. Mention your enthusiasm for contributing to a team environment and how you can help create a welcoming atmosphere in the shop.
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to build rapport with customers.
✨Demonstrate Your Driving Experience
Since a valid B-Category UK manual driving licence is essential, be ready to discuss your driving experience. Highlight any previous roles that involved driving, especially if you have experience with chilled vehicles.
✨Emphasise Time Management Abilities
Time management is crucial for this role. Prepare to explain how you prioritise tasks and manage your time effectively, especially when it comes to preparing deliveries and supporting shop tasks.
✨Be Ready for Physical Tasks
This job involves physical work, such as lifting crates and moving cages. Be honest about your physical capabilities and share any relevant experiences that demonstrate your ability to handle such tasks.
