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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and provide excellent customer service.
- Company: Join the friendly team at Waitrose, Crowborough Branch.
- Benefits: Part-time hours with night premium pay and a supportive work environment.
- Why this job: Be an ambassador for a top brand while enjoying flexible working hours.
- Qualifications: Valid UK driving licence and great customer service skills required.
- Other info: Opportunity to support the shop team and grow your skills.
Overview
As one of our Customer Delivery Drivers at our Waitrose, Crowborough Branch, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Hours of Work
Varied hours of part time work (7.5 hours) across seven days to include early starts, late finishes, evenings and weekends between the hours of 05:00 – 23:00. Any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour.
Key Responsibilities
You\’ll typically start your day in store and you\’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills / experience
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills / experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
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Customer Delivery Driver employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This way, you can show how your passion for customer service aligns with their ethos. Plus, it’ll help you stand out as someone who genuinely cares about the brand.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and any relevant driving experience. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! Even though you’ll be in a driving role, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the Waitrose brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great service. Share any experiences where you've gone the extra mile for a customer – it really helps us see your passion for the role!
Highlight Your Driving Experience: Make sure to mention your driving experience and any relevant qualifications. We want to know about your B-Category licence and any previous roles that involved driving, especially if you’ve worked with chilled vehicles before.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read. We appreciate clarity, so don’t be afraid to show off your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your understanding of the area and how you would handle unexpected situations will show your preparedness and problem-solving skills.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on building rapport and trust with customers.
✨Demonstrate Time Management Abilities
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. You could mention techniques you use to stay organised and ensure timely deliveries, which is crucial for this position.
✨Highlight Your Team Spirit
Even though you'll be working independently on the road, emphasise your ability to work well within a team. Share experiences where you supported colleagues or contributed to a positive team environment, as this aligns with the ethos of being a passionate Partner.
