At a Glance
- Tasks: Serve delicious food and build relationships with customers at our service counters.
- Company: Join the Waitrose team, known for ethical sourcing and quality service.
- Benefits: Earn £15.07 per hour plus a night premium, with flexible hours and career growth.
- Other info: Enjoy a dynamic work environment with opportunities to learn and grow.
- Why this job: Share your passion for food while making a positive impact on customer experiences.
- Qualifications: Great communication skills and a love for food; experience in hospitality is a plus.
About the role: As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll bring our ethos—passionate Partners serving food lovers—to life, using your enthusiasm and friendliness to build lasting relationships with customers and make a lasting impression on the Waitrose brand. You’ll help maximise sales and profit while earning customer trust and loyalty for a lifetime.
Night Premium: any time worked between 22:00 – 06:00 attracts an additional £3.75 per hour. This also applies to existing Partners enrolled in Enhanced Hours Premium arrangements.
Key Responsibilities:- Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times.
- Stay on top of stock levels, ensuring products are available when customers need them.
- Handle open food carefully, following all due diligence and health & safety protocols to reduce wastage.
- Maintain knowledge of new products and understand Waitrose’s food values (e.g., animal welfare).
- Support the wider shop team with general shopkeeping tasks as required.
- Communication skills to work effectively as part of a team and with customers.
- Experience in a customer-facing role.
- Experience in a catering or hospitality environment.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Pay: £15.07 hourly (night premium £3.75 per hour). Hours: varied hours full and part-time across seven days, including early starts, late finishes, evenings and weekends. Contract type: Permanent.
Location:Rohais (Waitrose & Partners), Rohais Road, St Peter Port, GY1 1FG
Closing date:June 17, 2026
Pre‑employment vetting:Some roles require pre‑employment vetting, which may include DBS checks. If required, you will be informed during the recruitment process.
Café & Service Counters, Supermarket Assistant Guernsey employer: Waitrose (Guernsey) Limited
At Waitrose & Partners, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for food and customer service. Our team members enjoy competitive pay, including a night premium, and have access to ongoing training and development opportunities, ensuring personal and professional growth in the picturesque setting of Guernsey. Join us to be part of a community that celebrates ethical sourcing and fosters lasting relationships with customers, making every day at work meaningful and rewarding.
Contact Details:
Waitrose (Guernsey) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Café & Service Counters, Supermarket Assistant Guernsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Waitrose (Guernsey) Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Waitrose (Guernsey) Limited
Don't be shy about reaching out to Waitrose (Guernsey) Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café & Service Counters, Supermarket Assistant Guernsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Waitrose (Guernsey) Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Waitrose (Guernsey) Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
