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- Tasks: Support Sales and Marketing teams, manage bookings, and enhance visitor experiences.
- Company: Join a dynamic company focused on building strong global business relationships.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Perfect for those who love teamwork, problem-solving, and making an impact.
- Qualifications: Customer service experience, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: Full-time role, Monday to Friday, with a positive and supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
We have an opportunity for a professional, team-oriented individual to join our busy Sales and Marketing department in the role of Sales and Marketing Administrator. Reporting to the Office Manager, mainly based in our Reception area, this role will be responsible for supporting the Marketing and Internal Sales teams to maintain strong business relationships with our global colleagues, local & global visitors, regional account customers and end user customers.
Skills and Experience:
- Experience working in a customer service environment.
- Experience of event planning.
- Excellent communication skills, both verbal and written.
- Exceptional organisational skills.
- Ability to work independently and in a group/team setting.
- Experience of cross functional working.
- Strong attention to detail.
- A positive ‘can do’ attitude.
- Proficient in Microsoft Office.
Key Responsibilities and tasks will include:
- Manage Academy bookings and facilitate internal Academy courses.
- Supporting the Director of Education EMEA with Academy and Education administration.
- Manage the visitor experience both local and global.
- Arrange travel for employees and visitors.
- Listen, identify and understand the customers’ needs whilst communicating in a professional manner to provide a knowledgeable, accurate and concise information service.
- Work collaboratively with all areas of the Company to ensure we achieve the best service levels for our customers.
- Engage excellent problem-solving techniques by identifying the root cause through to resolution, to maximise customer satisfaction within the boundaries of business procedures.
- Ensure ownership of key areas of responsibility, to meet the business objectives.
- Understand and exceed customer expectations.
- Seek to reduce waste and improve processes wherever possible.
- Understand how you contribute to the on-going success of the Company and maintain confidentiality of business information.
- Carry out all reasonable tasks as requested by a manager.
Hours: 40 hours per week, Monday to Friday 8:00am – 5:00pm
Sales & Marketing Administrator employer: Wahl UK Ltd
Contact Detail:
Wahl UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Administrator
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your approach during interviews and discussions, showcasing how you can contribute to our team-oriented environment.
✨Tip Number 2
Network with current employees or alumni who have worked in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your conversations during the interview process.
✨Tip Number 3
Prepare specific examples of your past experiences in customer service and event planning. Being able to discuss these in detail will demonstrate your relevant skills and how they apply to the role of Sales & Marketing Administrator.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to manage tasks effectively. This will highlight your ability to handle multiple responsibilities, which is crucial for this position.
We think you need these skills to ace Sales & Marketing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and event planning. Use specific examples that demonstrate your organisational skills and ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and positive attitude. Mention how your experience aligns with the responsibilities of the Sales & Marketing Administrator role, particularly in managing bookings and supporting teams.
Highlight Key Skills: In your application, emphasise your proficiency in Microsoft Office and any experience you have with cross-functional working. Detail your problem-solving techniques and how you've successfully met customer expectations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Wahl UK Ltd
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues, as this role heavily relies on maintaining strong business relationships.
✨Demonstrate Your Organisational Skills
Since the position requires exceptional organisational skills, prepare to discuss how you manage multiple tasks and priorities. You could mention any tools or methods you use to stay organised, especially in a busy environment.
✨Prepare for Event Planning Questions
Given that event planning is part of the role, be ready to talk about any relevant experience you have. Discuss specific events you've planned, the challenges you faced, and how you overcame them to ensure everything ran smoothly.
✨Exhibit a Positive Attitude
A positive 'can do' attitude is essential for this role. During the interview, convey your enthusiasm for the position and the company. Share instances where your positive outlook helped you overcome challenges or contributed to team success.
