At a Glance
- Tasks: Lead fun shifts, support your team, and ensure exceptional service.
- Company: Wahaca, the UK's leading Mexican restaurant with a vibrant atmosphere.
- Benefits: 70% off food, £100 probation bonus, and early wage access.
- Other info: Opportunities for career growth and exciting events throughout the year.
- Why this job: Join a passionate team and create memorable dining experiences.
- Qualifications: Experience in hospitality and a love for fresh food and cocktails.
The predicted salary is between 24000 - 30000 £ per year.
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Rooted in our founders' values, we serve a taste of Mexican sunshine through showing pride, staying humble, choosing integrity, having fun, and thinking positive. With an upbeat atmosphere and chef made dishes, we believe every meal should be an adventure and every guest a friend.
We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service.
How you'll drive the success:
- Fully support your management team on all aspects of the kitchen
- Ensure all our drinks and dishes are served to our specs and our team is fully trained
- Lead engaging and fun shifts, supporting teamwork across all departments
- Take pride in your restaurant and ensure everyone maintains impeccable cleanliness
- Work alongside your team to create a lively and welcoming atmosphere
People do their best work when they feel looked after inside and outside of work - because when our teams thrive, so do our guests. Creating a supportive, inclusive and energising environment is just as important to us as delivering great food and service. That's why we offer a range of great benefits:
FINANCIAL:
- 70% off food when dining at Wahaca with up to 3 friends
- £100 to celebrate your probation in Wahaca
- Up to £1000 through friend referrals
- Enhanced maternity, paternity, adoption pay
- Early access to wages, financial support and discounts through Stream
HEALTH AND WELLBEING:
- Free, nutritious meal every time you work, freshly made by our talented chefs
- Support from our Employee Assistance programme, The Burnt Chef Project
- Time off for when needed; like your child's first day at school
DEVELOPMENT AND SOCIAL:
- Own development plan and clear career path - we are committed to growing our people from within
- Our very own Masterchef and Cocktail competitions
- Unwind and turn up the fun at one of our many events across the year such as WOW Fest!
- Celebrate your milestones with our Tacoversaries - a £50 voucher at 1 year, a flight to Mexico at 2 years, and a 4-week paid sabbatical at 5 years
If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team!
Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.
Shoreditch - London employer: Wahaca
Wahaca is an exceptional employer that prioritises the well-being and growth of its team members in a vibrant and inclusive environment. With generous benefits such as 70% off food, enhanced family leave, and unique opportunities for personal development through competitions and career progression, Wahaca fosters a culture where employees can thrive both personally and professionally. Located in the heart of Shoreditch, London, our restaurant offers a lively atmosphere where every shift is an adventure, making it an ideal place for those passionate about hospitality and fresh food.
StudySmarter Expert Advice🤫
We think this is how you could land Shoreditch - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wahaca. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wahaca
Don't be shy about reaching out to Wahaca directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shoreditch - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wahaca and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wahaca
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
