Duty Manager

Duty Manager

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Wahaca

At a Glance

  • Tasks: Lead the team and ensure every guest has a WOW-worthy experience.
  • Company: Vibrant restaurant known for its exceptional hospitality and team spirit.
  • Benefits: 70% off food, £100 probation bonus, and up to £1,000 for referrals.
  • Other info: Enjoy events like WOW Fest and competitions while developing your career.
  • Why this job: Join a fun environment where you can inspire others and grow your career.
  • Qualifications: Passion for hospitality and leadership skills.

The predicted salary is between 30000 - 35000 £ per year.

As 1st Assistant Manager, you are a key link between leadership and the wider team, driving consistency, building team confidence and ensuring every shift runs with integrity and pride. We’re looking for a hospitality leader who supports the management team in driving brand standards forward and inspires their team to deliver a WOW-worthy experience for every guest.

How you'll drive success:

  • Support your management team in all aspects of the running the restaurant
  • Inspire and lead your team from the front, ensuring all guests are served up a taste of Mexican sunshine
  • Champion a positive environment and deeply care about your team, supporting their growth and progression
  • Show pride in ensuring each dish and each drink is served up to spec each and every time - as though Tommi made it herself!

FINANCIAL:

  • 70% off food when dining at Wahaca with up to 3 friends
  • £100 to celebrate your probation in Wahaca
  • Up to £1,000 through friend referrals
  • Enhanced maternity, paternity, adoption pay
  • Early access to wages, financial support and discounts through Stream

HEALTH AND WELLBEING:

  • Free, nutritious meal every time you work, freshly made by our talented chefs
  • Cycle to work scheme
  • Support from our trained Mental Health First Aiders
  • Time off for when needed; like your child's first day at school
  • Sabbatical - 4 weeks paid off work - every 5 years

DEVELOPMENT:

  • FREE flight ticket to Mexico after 2 years with us!
  • Own development plan and clear career path - we are committed to growing our people from within

SOCIAL:

  • Unwind and turn up the fun at one of our many events across the year such as WOW Fest!
  • Our very own Masterchef and Cocktail competitions
  • The fun is in your hands with allocated funds and time to drive the fun with your team

If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team!

Duty Manager employer: Wahaca

Wahaca in Brighton is an exceptional employer that prioritises a vibrant work culture and employee growth. With generous perks like food discounts, celebratory bonuses, and the unique opportunity for a free flight to Mexico after two years, we foster an environment where passion for hospitality and team success thrive.

Wahaca

Contact Details:

Wahaca Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wahaca. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Wahaca

Don't be shy about reaching out to Wahaca directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager

Communication Skills
Problem-Solving Skills
Adaptability
Compassion
Flexibility
Organizational Skills
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wahaca and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Wahaca

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!