At a Glance
- Tasks: Lead a fun and dynamic pub team, ensuring great customer experiences.
- Company: Join Marston’s, where we celebrate individuality and teamwork.
- Benefits: 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Enjoy a lively atmosphere with diverse teammates and excellent apprenticeship opportunities.
- Why this job: Grow your career with support for progression into management roles.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team!
Right at the heart of the pub – creating moments of joy.
You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you:
If you have the determination to drive your development, we’ll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discount
- Long Service Awards
- Gym Discount
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Supervisor in Wincanton employer: Wagtail (91994)
Marston's is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in a fast-paced pub environment. With a commitment to employee development, you can expect opportunities for career progression, alongside fantastic benefits such as flexible hours, generous discounts, and a supportive atmosphere that values individuality. Join us at Marston's, where your personality and passion for hospitality will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Wincanton
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great Supervisor. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They might give you insider tips or even refer you directly to the hiring team.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your previous experience aligns with the role of Supervisor and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and being part of the fun!
We think you need these skills to ace Supervisor in Wincanton
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When you're writing your application, let your personality shine through. Don’t be afraid to share what makes you unique and how you can bring joy to our pub environment.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can hit the ground running, so showcase your skills in managing teams and delivering excellent customer service.
Be Specific About Your Skills:Think about the key responsibilities of the role and relate your skills to them. Whether it’s cashing up, stocking, or thinking on your feet, we want to know how you’ve handled similar situations in the past.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way for us to get your application and for you to join our fantastic team!
How to prepare for a job interview at Wagtail (91994)
✨Know the Pub Inside Out
Before your interview, take some time to research the pub and its atmosphere. Familiarise yourself with their menu, special events, and customer service approach. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlight how you can motivate others and ensure smooth operations during busy shifts.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers. Share stories that reflect your ability to think on your feet and provide exceptional service, especially in a fast-paced environment.
✨Be Yourself and Have Fun
The pub environment thrives on personality and fun! Don’t be afraid to let your true self shine through during the interview. Show your enthusiasm for the role and the pub culture, as they value authenticity and a positive attitude just as much as experience.
