At a Glance
- Tasks: Support daily operations and enhance guest experiences in a vibrant, music-led venue.
- Company: Award-winning live music and restaurant operator in London with exciting growth plans.
- Benefits: Competitive salary, bonus opportunities, and clear pathways for career progression.
- Other info: Dynamic role with strong potential for advancement into senior leadership.
- Why this job: Join a fast-paced environment and make an impact in the nightlife scene while loving music.
- Qualifications: Experience in high-volume venues and a passion for music and events.
The predicted salary is between 31500 - 38500 £ per year.
Central London – Flagship Venue (New Opening Pipeline 2027)
My client is an award-winning live music/restaurant operator in London, known for creating iconic, music-led venues with strong cultural identity and high-energy nightlife experiences. The business is in an exciting growth phase with a pipeline of new openings planned for 2027, offering strong progression opportunities into General Manager roles and future flagship sites. The culture is fast-paced, people-driven, and development-focused, with a strong track record of growing some of the best managers in the industry. This role is designed as a stepping stone into senior leadership within the group.
What are we looking for?
We are looking for a hands-on hospitality leader with experience in high-volume, wet-led venues, ideally from live music, nightlife, or premium bar backgrounds. You will need to be confident on the floor, commercially aware, and passionate about delivering high-energy guest experiences in a music-driven environment. A strong love of music, events, and late-night culture is essential.
Responsibilities:
- Supporting the General Manager with daily venue operations and floor leadership
- Driving service standards, team performance, and guest experience
- Supporting P&L management, cost control, and commercial targets
- Assisting with weekly reporting and performance reviews with head office
- Supporting live music programming, club nights, and events execution
- Working with technical teams to ensure sound, lighting, and production standards are maintained
- Recruiting, training, and developing a strong front-of-house team
- Driving upselling, engagement, and premium service culture
This is a development role designed to progress into a General Manager position, with clear pathways into future flagship openings as the business expands into 2027 and beyond.
Job Tenure: Permanent
Support General Manager – Venue’s/restaurants/bars – £65/70,000 + bonus – London employer: Wagstaff Recruitment
Wagstaff Recruitment is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With structured pay progression, comprehensive training, and a focus on work-life balance, this role in Durham provides a meaningful opportunity for healthcare professionals to make a difference while enjoying predictable hours and generous benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Support General Manager – Venue’s/restaurants/bars – £65/70,000 + bonus – London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wagstaff Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wagstaff Recruitment
Don't be shy about reaching out to Wagstaff Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Support General Manager – Venue’s/restaurants/bars – £65/70,000 + bonus – London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wagstaff Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wagstaff Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
