At a Glance
- Tasks: Lead a vibrant pizza restaurant, ensuring top-notch guest experiences and team performance.
- Company: Exciting, quality-driven pizza concept in London with growth ambitions.
- Benefits: Competitive salary, incentives, and the chance to shape a flagship site.
- Other info: Join a fast-paced environment with opportunities for career progression.
- Why this job: Be at the forefront of a dynamic restaurant, driving culture and performance.
- Qualifications: Experience as a General Manager in premium hospitality and strong leadership skills.
The predicted salary is between 50000 - 55000 £ per year.
A high-energy, quality-led pizza concept in London is looking for a General Manager to take full ownership of the site. This is not a standard GM role – it needs someone who can lead from the front, build a proper team, and drive both culture and performance in a fast-paced, high-profile environment. Backed by serious culinary pedigree and positioned as a flagship site, there is clear ambition to grow this into a multi-site business. The right person will play a key role in that journey.
The Role
- Full ownership of the restaurant – guest experience, team, operations and commercial performance
- Set the tone on the floor – visible, hands-on leadership with high standards across every service
- Deliver a consistent, high-quality guest experience from start to finish
- Run all day-to-day operations including rotas, floor planning, service flow and compliance
- Build, develop and retain a strong team – culture, accountability and progression are key
- Take full responsibility for P&L – revenue, labour, costs and profitability
- Drive sales through upselling, events, private dining and smart reservations management
The Person
- Proven General Manager from a quality-led, independent or premium hospitality environment
- Strong operator – understands both the floor and the numbers
- Hands-on leader – leads from the front and sets standards in real time
- Commercially sharp – knows how to drive revenue and protect margin
- Culture builder – able to recruit, develop and retain strong teams
- Detail-focused – nothing slips, especially in a high-volume environment
- Passionate about food and genuine hospitality – not just service, but experience
- Comfortable in a fast-paced, growing business with clear ambition
Get in touch: Job Tenure: Permanent
General Manager – London employer: Wagstaff Recruitment
Join a dynamic and ambitious pizza concept in London, where as a General Manager, you will not only lead a passionate team but also shape the culture and performance of a flagship site with significant growth potential. Enjoy a vibrant work environment that prioritises quality and guest experience, alongside competitive salary and incentives, while benefiting from opportunities for personal and professional development in a fast-paced, high-profile setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know about high-energy environments. A personal recommendation can make all the difference when you're aiming for that General Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, be ready to share examples of how you've built strong teams and driven performance in previous roles. We want to see that hands-on approach in action!
✨Tip Number 3
Be visible and engaging during interviews. Don’t just sit back and answer questions; ask about their culture and how they drive guest experiences. This shows you're genuinely interested in being part of their journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our ambitious team in London.
We think you need these skills to ace General Manager – London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality and food shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating amazing guest experiences.
Be Specific About Your Experience:Make sure to highlight your previous roles and how they relate to this General Manager position. We’re looking for someone with a strong background in quality-led environments, so share specific examples of how you've driven performance and built teams.
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep it professional. Use clear language and structure your application well. A neat, organised application reflects the high standards we uphold at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wagstaff Recruitment
✨Know Your Numbers
As a General Manager, you'll need to be commercially sharp. Brush up on your P&L knowledge and be ready to discuss how you've driven revenue and managed costs in previous roles. Be prepared to share specific examples of how you’ve improved profitability.
✨Showcase Your Leadership Style
This role requires a hands-on leader who sets the tone on the floor. Think about how you can demonstrate your leadership style during the interview. Share stories that highlight your ability to build and retain strong teams, and how you’ve fostered a positive culture in past positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Prepare for scenarios related to guest experience, team dynamics, and operational challenges. Practise articulating your thought process and decision-making strategies.
✨Passion for Hospitality
Make sure your passion for food and genuine hospitality shines through. Be ready to discuss what exceptional guest experience means to you and how you’ve implemented this in your previous roles. Authentic enthusiasm can set you apart from other candidates.
