At a Glance
- Tasks: Lead a vibrant restaurant, ensuring exceptional guest experiences and team development.
- Company: A quality-driven casual dining concept in London with ambitious growth plans.
- Benefits: Competitive salary, incentives, and the chance to shape the future of the business.
- Other info: Opportunity to grow within a dynamic environment that values people and performance.
- Why this job: Join a passionate team and create memorable dining experiences while fostering a positive culture.
- Qualifications: Experience in quality-led restaurants and a passion for authentic food and hospitality.
Location: London
Salary: £50,000 - £55,000 + incentives
Everything is made in-house, from scratch, with a genuine respect for ingredients, process and quality. The food is authentic, the standards are high, and there is a real belief that great hospitality starts with great people. They are looking for a General Manager who shares those values. Someone who understands that culture drives performance, that teams need developing not managing, and that guests can feel the difference when people genuinely care about what they do. This is a business with ambitious plans for growth. The right person will have the opportunity to help shape the future of the company as it expands.
The Role:
- Full ownership of the restaurant, leading both the guest experience and the team behind it
- Create an environment where people enjoy coming to work and are proud of what they deliver
- Lead from the floor, setting the standard for hospitality, energy and service every day
- Champion the culture of the business and ensure the values are lived throughout the team
- Recruit, develop and retain exceptional people, creating clear progression and accountability
- Work closely with the kitchen team to maintain the integrity and quality of the product
- Take responsibility for commercial performance, including sales, labour, costs and profitability
- Ensure every guest leaves having experienced genuine hospitality and consistently high standards
- Play a key role in supporting the future growth of the business
The Person:
- An experienced General Manager from a quality-led restaurant business
- Passionate about authentic food, hospitality and creating memorable guest experiences
- A natural people leader who enjoys coaching, developing and building teams
- Leads with warmth, energy and credibility rather than hierarchy
- Strong operationally, with a clear understanding of both service and commercial performance
- Values quality over shortcuts and takes pride in maintaining high standards
- Comfortable working within an ambitious, growing business where culture matters as much as results
- Looking for more than just another General Manager role and wants to help build something special
Job Tenure: Permanent
General Manager – Casual Dining Concept – London employer: Wagstaff Recruitment
Wagstaff Recruitment is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With structured pay progression, comprehensive training, and a focus on work-life balance, this role in Durham provides a meaningful opportunity for healthcare professionals to make a difference while enjoying predictable hours and generous benefits.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Casual Dining Concept – London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wagstaff Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wagstaff Recruitment
Don't be shy about reaching out to Wagstaff Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager – Casual Dining Concept – London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wagstaff Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wagstaff Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
