IT Systems & Network Lead
Cheddar (On‑Site)
Up to £45,000 | Full‑Time
We’re supporting an organisation in Somerset that’s looking for an IT Systems & Network Lead to take charge of their on‑site technical setup. If you’re someone who enjoys being the go‑to person for all things IT from day‑to‑day fixes to steering longer‑term improvements, this could be a really rewarding role.
You’ll be the senior technical presence on site, working closely with staff, supporting users, guiding the IT team, and keeping everything running smoothly. It’s a great mix of hands‑on technical work and the chance to genuinely shape how technology is used across the organisation.
This is a fully on‑site, Monday to Friday position, so it suits someone who likes being embedded in a busy environment and being part of the day‑to‑day action.
Day-to-Day Responsibilities include:
- Leading the day‑to‑day running of all on‑site IT systems and digital services
- Managing and developing the on‑site IT support team
- Acting as the senior escalation point for technical issues and service concerns
- Ensuring a high‑quality user experience and overseeing incident/problem management
- Maintaining oversight of infrastructure, networking, cloud services and applications
- Owning cyber security controls, data protection measures and safeguarding‑related technology
- Supporting the development and delivery of long‑term IT and digital plans
- Managing relationships with third‑party suppliers and service providers
- Monitoring and maintaining business continuity and disaster recovery arrangementsKeeping documentation, asset records and technical knowledge bases up to date
- Working with leadership to plan and manage IT budgets and forecast requirements
What they are looking for:
- Experience leading or managing IT support services
- Confident communicator with good stakeholder management skills
- Background in ITIL or structured service management frameworks
- Experience in regulated, multi‑stakeholder, or education‑style environments
- Hands‑on experience with Microsoft 365, Azure, identity management & endpoint management
- Experience in the Education Sector
Technical Experience Needed:
- Windows 10 & 11
- Windows Server (2019/2022)
- Office 365
- Active Directory
- TCP/IP, VLANs, Switches, Routers, Firewalls, VPNs, WAN
- Azure
- On‑prem Environments
Job Tenure: Permanent
Salary: Up to £45,000 per annum + Pension, car allowance, health schemes
Location: Cheddar, Somerset
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
