At a Glance
- Tasks: Lead and motivate the pub team while ensuring a fun and efficient environment.
- Company: Join Marston's, voted Best Pub Employer 2024, where people make pubs.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access support for financial, mental, and emotional well-being through Licensed Trade Charity.
- Why this job: Be part of a lively team that values personality and offers growth opportunities.
- Qualifications: Previous experience in a Supervisor or Team Leader role is required.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team!
Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast‑paced but most importantly – fun!
As Supervisor you’ll:
Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you:
If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
You'll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24‑hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Supervisor in Wolverhampton employer: Waggon & Horses (3515)
Marston's is an exceptional employer, renowned for its vibrant and inclusive work culture that prioritises employee well-being and development. As a Supervisor, you'll enjoy a supportive environment with flexible hours, competitive benefits, and opportunities for career progression, all while being part of a team that creates memorable experiences for guests. Join us in a lively atmosphere where your personality is celebrated, and together we can craft moments of joy.
Contact Details:
Waggon & Horses (3515) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Wolverhampton
✨Tip Number 1
Familiarise yourself with the pub's culture and values. Understanding what makes the pub unique will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you made a positive impact on team dynamics.
✨Tip Number 3
Research common challenges faced in a busy pub environment and think about how you would handle them. This will show your initiative and problem-solving abilities, which are crucial for a Supervisor role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Supervisor in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory or team leader roles. Emphasise your ability to lead and motivate others, as well as any specific achievements in customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry. Mention how your personality aligns with the pub's fun and lively atmosphere, and provide examples of how you've created joyful experiences for guests in the past.
Highlight Relevant Skills:In your application, focus on skills that are crucial for the Supervisor role, such as initiative, problem-solving, and the ability to manage shifts effectively. Use specific examples to demonstrate these skills.
Show Enthusiasm for Development:Express your eagerness to grow within the company. Mention your interest in progressing to an Assistant Manager role and how you plan to contribute to the team's success while developing your own career.
How to prepare for a job interview at Waggon & Horses (3515)
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous roles where you successfully managed a team or resolved conflicts, showcasing your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in the pub industry. Be ready to discuss specific instances where you provided exceptional service or turned a negative experience into a positive one. This will highlight your role model qualities in customer service.
✨Demonstrate Initiative and Problem-Solving
The ability to think on your feet is crucial for this role. Prepare to share examples of situations where you had to make quick decisions or solve problems under pressure, showing that you can handle the fast-paced environment.
✨Express Your Passion for the Industry
Let your enthusiasm for the pub environment shine through. Talk about what excites you about working in a busy pub and how you can contribute to creating joyful moments for both the team and guests.
