At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a bustling restaurant.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, free meals, 50% off for friends and family, and more.
- Other info: Join a disability confident employer with a commitment to inclusivity.
- Why this job: Inspire your team while enjoying a culture that supports your growth and wellbeing.
- Qualifications: Experience in managing shifts, coaching teams, and understanding restaurant performance.
The predicted salary is between 30000 - 40000 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
What You’ll Be Doing
- Working closely with the rest of the management team to run a vibrant and high-performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen.
You’ll Love This Role If You …
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go.
- Have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
What You’ll Get
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Biweekly pay and a share of tips.
- 50% off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price Pubs, Bar Burrito and more).
- In addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
We’re proud to be a disability confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
Guest Experience Lead — Front of House Manager in Watford employer: wagamama
At Wagamama, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and wellbeing. As a Front of House Manager, you'll not only lead a passionate team but also enjoy benefits like biweekly pay, generous bonuses, and discounts across our brands, all while being part of a company that values individuality and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Front of House Manager in Watford
✨Tip Number 1
Get to know the company culture before your interview. Wagamama is all about fresh ingredients and great service, so show us you understand that vibe! Research their values and think about how your experience aligns with their mission.
✨Tip Number 2
Practice your problem-solving skills! As a Front of House Manager, you'll need to think on your feet. Consider common scenarios in a restaurant setting and how you would handle them. We want to see your energy and quick thinking in action!
✨Tip Number 3
Show off your leadership style during the interview. Talk about how you support and develop your team. Wagamama loves a manager who can inspire others, so share examples of how you've nurtured talent in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the Wagamama family. Let’s get you that seat at the bench!
We think you need these skills to ace Guest Experience Lead — Front of House Manager in Watford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for guest experience shine through! We want to see how much you care about supporting your team and creating unforgettable moments for guests.
Be Specific:Use specific examples from your past experiences to highlight your skills. Whether it's managing shifts or coaching your team, we love to see real-life stories that demonstrate your abilities.
Keep It Professional Yet Personal:While we appreciate a friendly tone, make sure your application is still professional. Show us your personality, but keep it relevant to the role of Front of House Manager.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you don't miss out on any important updates from us.
How to prepare for a job interview at wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama’s menu and values. This shows your passion for the brand and helps you discuss how you can enhance the guest experience through your knowledge of the dishes.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've supported and developed your team in previous roles. Highlight your coaching techniques and how you’ve maintained high standards while keeping the energy up during busy shifts.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you had to think on your feet and solve problems quickly. Wagamama values a kaizen mindset, so share how you’ve identified areas for improvement and implemented changes effectively.
✨Celebrate Team Successes
Talk about how you recognise and celebrate individual and team achievements. This aligns with Wagamama’s culture of supporting and uplifting each other, which is crucial for a Front of House Manager.
