At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences in a high-performing restaurant.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, free meals, 50% off for friends and family, and more.
- Other info: Join a disability-confident employer with excellent career development opportunities.
- Why this job: Inspire your team while enjoying a culture that supports growth and individuality.
- Qualifications: Experience in managing shifts, coaching teams, and understanding restaurant performance.
The predicted salary is between 30000 - 40000 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As Front of House Manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
What You’ll Be Doing
- Working closely with the rest of the management team to run a vibrant and high‑performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset—constantly spotting the little ways we can do things better, then making them happen.
You'll Love This Role if You…
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coach on the go.
- Have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
What You’ll Get
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Bi‑weekly pay and a share of tips.
- 50 % off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30 % off at other TRG brands (Brunning & Price Pub, BarBurrito and more).
- Additional benefits include a pension scheme, holiday, training, cycle‑to‑work scheme, retail and leisure discounts, discounted gym memberships, and long‑service awards.
We’re proud to be a disability‑confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
front of house manager in Wallsend employer: wagamama
At Wagamama, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises personal growth and team support. As a Front of House Manager, you'll enjoy a range of benefits including a generous bonus scheme, flexible pay options, and discounts across our brands, all while leading a passionate team dedicated to delivering exceptional dining experiences. Join us in a role where your leadership can truly make a difference, and where every day brings new opportunities for you and your team to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land front of house manager in Wallsend
✨Tip Number 1
Get to know the company culture before your interview. Wagamama values fresh ingredients and great service, so show us how you embody these values in your past experiences. Researching the brand will help you connect with the team during your chat.
✨Tip Number 2
Practice your problem-solving skills! As a Front of House Manager, you'll need to think on your feet. Prepare some examples of how you've tackled challenges in previous roles, and be ready to share them with us.
✨Tip Number 3
Show your passion for team development! Wagamama loves leaders who nurture their teams. Think about how you've supported others in their growth and be ready to discuss this during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Wagamama family right from the start.
We think you need these skills to ace front of house manager in Wallsend
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the hospitality industry shine through. We want to see how much you care about supporting your team and creating unforgettable guest experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in managing shifts and coaching teams. We love seeing how your skills align with our values and the role of Front of House Manager.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can inspire their team and keep the energy high, so let us know what makes you unique and how you’d bring that to our restaurant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama's menu and values. This shows your passion for food and service, and it’ll help you answer questions about how you would enhance guest experiences.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading a team. Share specific examples of how you've supported and developed your team in previous roles, as this aligns perfectly with what they’re looking for in a Front of House Manager.
✨Problem-Solving on the Fly
Prepare to discuss scenarios where you had to think quickly and solve problems during service. Highlight your ability to maintain high energy and keep the team motivated, even when things get hectic.
✨Emphasise Continuous Improvement
Wagamama values a kaizen mindset, so come prepared with ideas on how you’ve improved processes in past roles. Discuss how you can spot opportunities for improvement and implement changes that benefit both the team and guests.
