At a Glance
- Tasks: Support food technical managers with quality, safety, and compliance tasks.
- Company: Wagamama, a vibrant Asian-inspired restaurant chain with a fun culture.
- Benefits: £200 monthly food allowance, private healthcare, and family-friendly pay.
- Other info: Enjoy a come-as-you-are culture with modern offices and great perks.
- Why this job: Join a passionate team and make a real impact on food safety and sustainability.
- Qualifications: Degree in food science or nutrition preferred; experience in a technical assistant role.
The predicted salary is between 30000 - 32000 £ per year.
London 📍 | Hybrid 3 days a week at London HQ | £30,000 - £32,000 salary + 10% bonus
At Wagamama, food is life 🥢 and we’re here to make every bite count. With over 165 restaurants across the UK (and growing fast), we’ve been dishing up vibrant, fresh Asian inspired flavours since ‘92. It’s all about good food, good vibes, and good company 🍜🔥.
We’re looking for a Technical Assistant to join us on our journey 🌱. Ready to dive in and stir things up?
What we need:
- Manage the co-ordination and completion of activities in relation to supporting food technical managers on food safety, quality, integrity, sustainability, allergen, and nutrition control.
What you'll do:
- Support food technical team with daily tasks.
- Manage supply chain complaints - prepare reports, communicate with suppliers, follow up corrective action, complete closing out process.
- Support food technical team with daily administration and maintenance of all technical and compliance related data.
- Surveillance testing, liaison with laboratories, managing sample requests for lab testing.
- Assess product specifications and raw material information to determine correct and accurate information, updating as required.
- Represent and promote technical integrity.
- Complete new lines process across the brands.
- Complete and collate accurate technical compliance reports.
- Support with allergen and nutritional data verification.
What you'll need:
- A degree qualification in food science and nutrition or related discipline - preferred.
- Minimum one year in technical assistant role in the industry.
- Competence and good knowledge of ingredient specifications and legal compliance.
- HACCP Level 2 minimum.
- Knowledge and understanding of food safety, GFSI accreditation standards scheme.
- Sound knowledge and understanding of allergen management and nutritional regulations.
- Awareness of industry’s sustainability and welfare standards.
- Experience of working with horizon scanning, FINN, RASFF.
- Experience of working with digital information management platforms.
- Good communicator with strong interpersonal skills.
- Strong IT skills, specifically Excel and databases.
- Strong organisational skills, planning, prioritising, self-motivating, and team player.
What’s in it for you:
- Come as you are culture, with modern offices, fresh fruit and soft drinks.
- £200 monthly Wagamama food allowance — enjoy all your favourite dishes on us!
- Private healthcare for family and further discounts across retail, hospitality & leisure — perks that make life sweeter.
- Supporting you every step of the way!
- Family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
Technical Assistant employer: wagamama
Wagamama is an exceptional employer that champions a vibrant and inclusive work culture, offering a unique opportunity for a Technical Assistant to thrive in a dynamic environment. With a competitive salary, generous food allowance, and comprehensive benefits including private healthcare and family-friendly pay, employees are supported in both their professional and personal lives. The London HQ fosters collaboration and growth, making it an ideal place for those passionate about food safety and quality to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Get to know the company culture! Wagamama is all about good vibes and fresh food, so show your enthusiasm for their mission during interviews. Research their values and think about how you can contribute to their journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the role and the team. A friendly chat can give you an edge and help you stand out in the application process.
✨Tip Number 3
Prepare for practical questions! Since the role involves technical aspects like food safety and compliance, brush up on your knowledge of HACCP and allergen management. Be ready to discuss how you've handled similar tasks in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Wagamama family!
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and the culinary world shine through. We want to see that you’re not just looking for a job, but that you genuinely care about food safety, quality, and sustainability.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in food science and nutrition. Use keywords from the job description to show us you understand what we’re looking for in a Technical Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to read. This will help us see how you can fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at wagamama
✨Know Your Stuff
Make sure you brush up on your food science and nutrition knowledge. Understand the key concepts around food safety, allergen management, and nutritional regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience with technical compliance, supply chain complaints, and data management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Be a Team Player
Wagamama values good vibes and teamwork, so be ready to discuss how you've collaborated with others in past roles. Share instances where you supported your team or contributed to a project, emphasising your strong interpersonal skills.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, the food technical team's goals, or their approach to sustainability. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
