At a Glance
- Tasks: Support food safety and quality while managing technical compliance and supply chain activities.
- Company: Join wagamama, a vibrant Asian-inspired restaurant chain with a passion for good food.
- Benefits: Enjoy a £200 monthly food allowance, private healthcare, and 25 days holiday plus bank holidays.
- Other info: Hybrid working, modern offices, and a supportive culture that values your individuality.
- Why this job: Be part of a dynamic team making a real impact on food safety and sustainability.
- Qualifications: Degree in food science or nutrition preferred; one year in a technical assistant role required.
The predicted salary is between 30000 - 32000 £ per year.
London | Hybrid 3 days a week at London HQ | £30,000 - £32,000 salary + 10% bonus
At Wagamama, food is life and we’re here to make every bite count. With over 165 restaurants across the UK (and growing fast), we’ve been dishing up vibrant, fresh Asian inspired flavours since ‘92. It’s all about good food, good vibes, and good company.
We are looking for a Technical Assistant to join us on our journey. Ready to dive in and stir things up?
What we need:
- A Technical Assistant to manage the co-ordination and completion of activities in relation to supporting food technical managers on food safety, quality, integrity, sustainability, allergen, and nutrition control.
What you’ll do:
- Support food technical team with daily tasks.
- Manage supply chain complaints - prepare reports, communicate with suppliers, follow up corrective action, complete closing out process.
- Support food technical team with daily administration and maintenance of all technical and compliance related data.
- Surveillance testing, liaison with laboratories, managing sample requests for lab testing.
- Assessing product specifications and raw material information to determine correct and accurate information, updating as required.
- Represent and promote technical integrity.
- Complete new lines process across the brands.
- Complete and collate accurate technical compliance reports.
- Support with allergen and nutritional data verification.
What you’ll need:
- A degree qualification in food science and nutrition or related discipline - preferred.
- Minimum one year in technical assistant role in the industry.
- Competence and good knowledge of ingredient specifications and legal compliance.
- HACCP level 2 minimum.
- Knowledge and understanding of food safety GFSI accreditation standards schemes.
- Sound knowledge and understanding of allergen management and nutritional regulations.
- Awareness of industry’s sustainability and welfare standards.
- Experience of working with horizon scanning, FINN, and RASFF.
- Experience of working with digital information management platforms.
- Good communicator with strong interpersonal skills.
- Strong IT skills, specifically Excel and databases.
- Strong organisational skills, planning, prioritising, self-motivating, and team player.
What’s in it for you:
- 10% bonus potential.
- Hybrid working.
- Come as you are culture, with modern offices, fresh fruit and soft drinks.
- £200 monthly Wagamama food allowance – enjoy all your favourite dishes on us!
- Private healthcare for family.
- 3% pension contribution.
- 25 days holiday plus bank holidays.
- Further discounts across retail, hospitality, and leisure – perks that make life sweeter.
Supporting you every step of the way! Family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
Technical Assistant employer: wagamama
Wagamama is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a vibrant work culture where individuality is celebrated. As a Front of House Manager, you will enjoy benefits such as a generous annual bonus, biweekly pay, and free meals on shift, all while leading a passionate team dedicated to delivering unforgettable guest experiences. With a strong focus on training and development, Wagamama empowers you to nurture your team's potential in a supportive environment that values fresh ingredients and great service.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Get to know the company culture! Wagamama is all about good vibes and fresh food, so show your enthusiasm for their mission. Research their values and be ready to chat about how you can contribute to their journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Assistant role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss food safety, allergen management, and sustainability practices. Show that you’re not just a fit for the role, but also passionate about the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wagamama family. Let’s get you that job!
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and the industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about food safety, quality, and sustainability.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Technical Assistant role. Highlight your relevant experience and skills, especially those related to food science and nutrition, as well as any technical knowledge you have. We love seeing how you fit into our world!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at wagamama
✨Know Your Stuff
Make sure you brush up on your food science and nutrition knowledge. Familiarise yourself with ingredient specifications, food safety regulations, and allergen management. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as a technical assistant. Be ready to share specific examples of how you've managed supply chain complaints or supported food technical teams. Highlight any relevant projects that demonstrate your organisational skills and attention to detail.
✨Be a Team Player
Wagamama values good vibes and teamwork, so be sure to convey your ability to work well with others. Share instances where you've collaborated effectively with colleagues or suppliers, and emphasise your strong interpersonal skills during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the food technical team's current projects or how they approach sustainability in their operations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
