At a Glance
- Tasks: Provide exceptional service and create memorable experiences for our guests.
- Company: Join a vibrant team at wagamama, celebrating diversity and individuality.
- Benefits: Biweekly pay, flexible hours, free food on shift, and generous family-friendly policies.
- Other info: Be part of a dynamic team with opportunities for personal growth and recognition.
- Why this job: Kickstart your hospitality career while making friends and enjoying delicious food.
- Qualifications: Passion for food, great attention to detail, and a positive attitude.
The predicted salary is between 22000 - 25000 £ per year.
Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. Whether you’re looking to start a career in hospitality or just looking for a noodle inspired side hustle this could be the role for you. With over 165 UK restaurants and growing in the UK + Ireland, we’re on a mission to nourish us all from bowl to soul.
As a Front of House Team Member, you’ll play a key role by providing a brilliant experience for our guests. Working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you’ll make great friends too, all whilst creating memorable moments for our guests.
Challenge & Expectations
- If you would love to provide exceptional service to our guests, greeting and seating them when they arrive and ensuring they feel looked after.
- Have a genuine passion for our food, and bring our menu to life through recommendations.
- Like buzzing environments, are proactive, organised and have great attention to detail.
- Foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities.
Benefits
- Biweekly pay + share of the tips.
- Access up to 30% of your earnings before payday with Wagestream.
- Flexible hours to support your side hustle.
- Free food on shift – yes anything from our menu! Plus 50% outside of work to treat your friends and family.
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay).
- Bring your own style – uniform powered by Pangaia, customised by you.
- Be the first to experience our brand-new menus.
- Wagamama parties throughout the year with VIP guests.
- Be known nationwide as a Love Above the Door legend – our national recognition programme.
- In addition to this, we offer the usual such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards.
Inclusive Policy
Be you, be wagamama. Wagamama is proudly part of Disability Confident.
100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house team member in Street employer: wagamama
Wagamama is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a vibrant work culture where individuality is celebrated. As a Front of House Manager, you will enjoy benefits such as a generous annual bonus, biweekly pay, and free meals on shift, all while leading a passionate team dedicated to delivering unforgettable guest experiences. With a strong focus on training and development, Wagamama empowers you to nurture your team's potential in a supportive environment that values fresh ingredients and great service.
StudySmarter Expert Advice🤫
We think this is how you could land front of house team member in Street
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like wagamama. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to wagamama
Don't be shy about reaching out to wagamama directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace front of house team member in Street
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about wagamama and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at wagamama
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
