At a Glance
- Tasks: Lead a vibrant restaurant, ensuring seamless service and inspiring your team.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, free meals, and 50% off for friends and family.
- Other info: Join a culture that values growth, wellbeing, and individuality.
- Why this job: Make a real impact by nurturing your team and creating unforgettable guest experiences.
- Qualifications: Experience in managing shifts and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As Front of House Manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
Responsibilities:
- Working closely with the rest of the management team to run a vibrant and high-performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset — constantly spotting the little ways we can do things better, then making them happen.
Qualifications:
- You’ll love this role if you are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- You’ll be experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go.
- You have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- You’ll love to celebrate success with your team, recognising what drives individuals and their needs.
What You’ll Get:
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Biweekly pay and a share of tips.
- 50% off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price pubs, Barburrito and more).
- In addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
Apply today + take a seat at the bench. We’re proud to be a disability confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
Feed Yourself, Feed Others. 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house manager in Stoke-on-Trent employer: wagamama
Wagamama is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a vibrant work culture where fresh ingredients and great service are at the heart of everything we do. As a Front of House Manager, you will enjoy benefits such as a generous annual bonus, biweekly pay, and extensive discounts, all while being part of a supportive environment that celebrates individual success and fosters professional development. Join us in creating unforgettable guest experiences in a dynamic restaurant setting that values your contributions and encourages continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land front of house manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture before your interview. Wagamama values fresh ingredients and great service, so show us how you embody these values in your past experiences. Research their approach to leadership and think about how you can inspire your team.
✨Tip Number 2
Practice your problem-solving skills! As a front of house manager, you'll need to think on your feet. Prepare some examples of how you've tackled challenges in previous roles and be ready to share them during your chat with us.
✨Tip Number 3
Show your passion for team development. Wagamama loves leaders who nurture their teams. Think about how you've supported others in their growth and be ready to discuss your coaching style when we meet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Wagamama family. We can't wait to see what you bring to the table!
We think you need these skills to ace front of house manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion:Let your love for the hospitality industry shine through in your application. We want to see how passionate you are about supporting your team and creating unforgettable guest experiences.
Tailor Your CV:Make sure your CV highlights your experience in managing shifts and coaching teams. We’re looking for someone who can jump into service and keep the energy high, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your written application. We value individuality and want to know what makes you unique and how you can contribute to our vibrant culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama’s menu and values. This shows your passion for food and service, which is crucial for a front of house manager. Being able to discuss specific dishes and how they align with the brand's ethos will impress the interviewers.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your approach to coaching and supporting team members, as well as how you celebrate their successes. This aligns perfectly with Wagamama’s focus on nurturing talent and maintaining high standards.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you had to solve problems quickly in a busy environment. Be ready to share these experiences during the interview, showcasing your ability to keep energy high and ensure seamless service, which is key for this role.
✨Embrace the Kaizen Mindset
Familiarise yourself with the concept of continuous improvement. Be prepared to discuss how you’ve identified areas for enhancement in previous roles and implemented changes. This will resonate well with Wagamama’s commitment to always doing things better.
