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- Tasks: Support food safety and quality while managing technical compliance and supplier communications.
- Company: Join wagamama, a vibrant Asian-inspired restaurant chain with over 165 locations in the UK.
- Benefits: Enjoy a £200 monthly food allowance, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Dive into a dynamic role where you can make a real impact on food safety and sustainability.
- Qualifications: Degree in food science or nutrition preferred; one year of relevant experience required.
- Other info: Hybrid working model with a supportive, come-as-you-are culture.
The predicted salary is between 24000 - 28000 £ per year.
Location: London | Hybrid (3 days a week at London HQ) | Salary: £30,000 - £32,000 + 10% bonus
At Wagamama, food is life and we’re here to make every bite count. With over 165 restaurants across the UK, we’ve been dishing up vibrant, fresh Asian inspired flavours since ‘92. It’s all about good food, good vibes, and good company.
We’re looking for a Technical Assistant to join us on our journey. Ready to dive in and stir things up?
What we need:
- A Technical Assistant to manage the co-ordination and completion of activities in relation to supporting food technical managers on food safety, quality, integrity, sustainability, allergen, and nutrition control.
What you’ll do:
- Support the food technical team with daily tasks.
- Manage supply chain complaints - prepare reports, communicate with suppliers, follow up corrective action, complete closing out process.
- Support the food technical team with daily administration and maintenance of all technical and compliance related data.
- Surveillance testing, liaison with laboratories, managing sample requests for lab testing.
- Assess product specifications and raw material information to determine correct and accurate information, updating as required.
- Represent and promote technical integrity.
- Complete new lines process across the brands.
- Complete and collate accurate technical compliance reports.
- Support with allergen and nutritional data verification.
What you’ll need:
- A degree qualification in food science and nutrition or related discipline - preferred.
- Minimum one year in a technical assistant role in the industry.
- Competence and good knowledge of ingredient specifications and legal compliance.
- HACCP Level 2 minimum.
- Knowledge and understanding of food safety GFSI accreditation standards schemes.
- Sound knowledge and understanding of allergen management and nutritional regulations.
- Awareness of the industry’s sustainability and welfare standards.
- Experience of working with horizon scanning, FINN, and RASFF.
- Experience of working with digital information management platforms.
- Good communicator with strong interpersonal skills.
- Strong IT skills, specifically Excel and databases.
- Strong organisational skills, planning, prioritising, self-motivating, and a team player.
What’s in it for you:
- 10% bonus potential.
- Hybrid working.
- Come as you are culture, with modern offices, fresh fruit, and soft drinks.
- £200 monthly Wagamama food allowance — enjoy all your favourite dishes on us!
- Private healthcare for family.
- 3% pension contribution.
- 25 days holiday plus bank holidays.
- Further discounts across retail, hospitality & leisure — perks that make life sweeter.
Supporting you every step of the way! Family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
Technical Assistant in London employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant in London
✨Tip Number 1
Get to know the company culture! Wagamama is all about good vibes and fresh food, so show your enthusiasm for their mission. Research their values and be ready to chat about how you can contribute to their journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Assistant role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss food safety, allergen management, and sustainability practices. Show that you’re not just a fit for the role, but also passionate about the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wagamama family. Let’s get you that job!
We think you need these skills to ace Technical Assistant in London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that connect you to the vibrant world of food safety and quality. We want to see that you're as excited about food as we are!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Technical Assistant role. Highlight your experience in food science, technical compliance, and any relevant skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-organised application that gets straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you dive in!
How to prepare for a job interview at Wagamama
✨Know Your Stuff
Make sure you brush up on your food science and nutrition knowledge. Understand the key concepts around food safety, allergen management, and nutritional regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed technical tasks or resolved supply chain complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Get Familiar with Wagamama
Research Wagamama’s values, menu, and sustainability practices. Being able to discuss how your personal values align with theirs will demonstrate your enthusiasm for the brand and the role. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Practice Your Communication Skills
As a Technical Assistant, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or using online platforms to refine your interpersonal skills before the big day.
