At a Glance
- Tasks: Welcome guests, share menu knowledge, and keep the service flowing smoothly.
- Company: Join wagamama, a vibrant restaurant focused on creating brilliant experiences.
- Benefits: Biweekly pay, flexible hours, free food on shift, and great discounts.
- Other info: Opportunities for growth, fun parties, and a supportive workplace for everyone.
- Why this job: Be part of a lively team and make every guest feel special.
- Qualifications: Passion for hospitality, love for food, and ability to thrive in fast-paced environments.
The predicted salary is between 24960 - 28000 £ per year.
At wagamama, food is life. We’re fast paced, full of energy and big on creating brilliant experiences. No scripts, no awkward service, just warm welcomes, real conversations and a team that moves together.
From the first hello to the last bowl cleared, you’ll help make the restaurant feel alive. As a front of house team member, you’ll be a big part of what makes every shift special. You’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish.
Responsibilities:- Welcome guests in and greet them warmly.
- Bring the menu to life by sharing knowledge and making genuine recommendations.
- Keep service flowing smoothly from start to finish.
- Help maintain a lively and fast-moving environment.
- Stay calm, switched on and one step ahead when it gets busy.
- Notice the little things and care about getting them right.
- Love making people feel welcome and looked after.
- Enjoy talking about food and making genuine recommendations.
- Thrive in lively, fast moving environments.
- Stay calm, switched on and one step ahead when it gets busy.
- Notice the little things and care about getting them right.
- Bring good energy and love being part of a team.
- Biweekly pay + a share of tips*
- Flexible hours to fit around your life.
- Access up to 30% of your earnings before payday with Wagestream.
- Free food on shift, yes, anything on the menu, plus 50% off outside of work.
- Industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents.
- Pangaia designed uniform, made for you to make your own.
- First taste of brand new menu drops before anyone else.
- Parties, perks and plenty of opportunities to grow with us.
- Pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards.
WE’RE PROUD TO BE A DISABILITY CONFIDENT EMPLOYER. THERE’S A SEAT AT OUR BENCH FOR EVERYONE.
Tip Policy: 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house team member in London employer: wagamama
At wagamama, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in creating memorable dining experiences. With flexible hours, competitive pay, and a range of benefits including free meals and generous parental leave, we foster an environment that supports personal growth and teamwork. Join us in a lively setting where your contributions are valued, and enjoy unique perks like early access to new menu items and a stylish uniform designed just for you.
StudySmarter Expert Advice🤫
We think this is how you could land front of house team member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like wagamama. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to wagamama
Don't be shy about reaching out to wagamama directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace front of house team member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about wagamama and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at wagamama
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
