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- Tasks: Lead the restaurant team and inspire exceptional service in a vibrant environment.
- Company: Join wagamama, a unique restaurant with a focus on people and positive change.
- Benefits: Enjoy a competitive salary, bonuses, tips, and generous food allowances.
- Why this job: Be part of a dynamic team that values individuality and fosters growth.
- Qualifications: Experience in hospitality management and strong communication skills required.
- Other info: Access wellness support, training programmes, and career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The role as an assistant general manager you will be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. You will live and breathe our people promise, values and embody core leadership behaviours. You will inspire and motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. You will have a real passion for people, food and hospitality and you will be driven to make positive change.
Perks and quirks:
- A brilliant salary, £3000 bonus opportunity per year + £140 per week average tips
- Pension scheme + 28 days holiday
- Dedicated 6-week training programme
- £14 - £25 of free wagamama food allowance on every shift
- 50% discount at wagamama + 30% off all other trg brands with family and friends
- Internal progression opportunities if you are aspiring to become a general manager in the near future
- Kintsugi wellness: access to councillors, cycle to work scheme, discounted gym and leisure
- Family friendly policy: any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
- Financial wellbeing support: access to loans repaid through your salary for those ‘strapped for cash’ moments in life
What we look for:
- An experienced hospitality manager that is able to lead a restaurant team with positive behaviour and actions, driving performance in a fast paced, complex environment
- A strong communicator that has real conversations with consideration and care, ensuring your team feel heard and supported
- Experienced in understanding the financial performance of a restaurant and identifying opportunities
- Ability to manage a restaurant and labour budget
- A passionate leader with experience of managing your team's performance and development
- An individual who leads to inspire and engage their team to nourish and flourish in their role and career
- A forward-thinking problem solver, able to think on your feet and make quick decisions
The wagamama way: Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. Committed to championing change in both our communities and the impact on the planet. Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust and support. Creating safe spaces where we can have real conversations with open hearts and open minds. All we ask is for you to dish up what makes you different. Be you, be wagamama.
assistant general manager in London employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land assistant general manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an assistant general manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow wagamama and other restaurants on social media. Engage with their posts and share your passion for food and hospitality. This can help you get noticed and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to restaurant management. Think about how you would embody the wagamama way and inspire your team. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining the wagamama family. Don’t miss out on this opportunity!
We think you need these skills to ace assistant general manager in London
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality and people shine through in your application. We want to see how you embody the wagamama way and how you can inspire others to provide exceptional service.
Be Authentic: Don’t be afraid to show your personality! We celebrate difference and appreciate unique stories, so let us know what makes you, well, you. Authenticity goes a long way in our eyes.
Highlight Your Experience: Make sure to detail your experience in managing teams and driving performance. We’re looking for someone who can lead with positive behaviour and make quick decisions in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on the process. Plus, it shows you’re keen to join the wagamama family!
How to prepare for a job interview at Wagamama
✨Know the Wagamama Way
Before your interview, dive deep into the Wagamama philosophy. Understand the concept of 'kaizen' and how it influences their approach to food and service. Being able to discuss how you can embody this in your role will show your genuine interest and alignment with their values.
✨Showcase Your Leadership Style
As an assistant general manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and ability to support your colleagues. Highlight any specific instances where you’ve driven performance or made positive changes.
✨Understand Financial Performance
Brush up on your knowledge of restaurant financials. Be ready to discuss how you've managed budgets in previous roles and identify opportunities for improvement. This will demonstrate your capability to contribute to the restaurant's success from a financial perspective.
✨Be Yourself
Wagamama celebrates individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique story and what makes you passionate about hospitality. Authenticity can set you apart and show that you’re a great fit for their team culture.
