At a Glance
- Tasks: Lead the front of house team and ensure a fantastic dining experience.
- Company: Wagamama is a vibrant restaurant chain celebrating diversity and fresh food.
- Benefits: Enjoy £11.70 per hour, tips, free food, discounts, and wellness support.
- Why this job: Join a fun, inclusive culture that values your unique story and growth.
- Qualifications: Strong communication skills and a passion for leading a team.
- Other info: Airport pass required; we’ll help with the application process.
the rolefor you
perks + quirks |£11.70 per hour + £2.80average tips per hour
dedicated 4-week training programme
internal progression opportunities | fully funded apprenticeship programmes to support your growth
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
pension scheme + 28 days holiday
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those \’strapped for cash\’ moments in life
what we look for |an individual who is ready to lead by example and help motivate your team
a strong communicator that has real conversations with consideration + care to build relationships with your team
aware of the financial performance of your restaurant
able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be
you care about creating an inclusive environment where your team feel respected + that they belong
a forward-thinking problem solver, able to think on your feet and make quick decisions
as this role is based in an airport all successful applicants will need to apply for an airport pass (paid for by wagamama). as part of this process you\’ll be required to provide 5 years worth of continuous references and complete a dbs check. if we are unable to obtain a pass, we\’ll look for vacancies in nearby non airport restaurants
the wagamama way |kaizen, meaning \’good change\’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don\’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
be you, be wagamama
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junior front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land junior front of house manager
✨Tip Number 1
Familiarise yourself with the wagamama brand and its values. Understanding their philosophy of 'Kaizen' and how they celebrate diversity will help you align your responses during interviews, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples from your past experiences where you've motivated a team or resolved conflicts. This will demonstrate your ability to lead by example, which is crucial for the junior front of house manager role.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of scenarios where you've had to make quick decisions under pressure, as this is a key requirement for the role, especially in a fast-paced environment like an airport.
✨Tip Number 4
Network with current or former employees of wagamama if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace junior front of house manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what wagamama is looking for in a junior front of house manager. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Use specific examples from your past roles that demonstrate your leadership, communication, and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with wagamama's philosophy of 'Kaizen' and your commitment to creating an inclusive environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Wagamama
✨Show Your Leadership Skills
As a junior front of house manager, it's crucial to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you successfully guided a group or resolved conflicts.
✨Communicate Effectively
Strong communication is key in this role. Be prepared to discuss how you build relationships with your team and ensure everyone feels included and respected. Use specific examples to illustrate your points.
✨Understand Financial Performance
Familiarise yourself with the financial aspects of running a restaurant. Be ready to discuss how you can contribute to improving the restaurant's performance and what strategies you might implement.
✨Embrace the Kaizen Philosophy
Wagamama values continuous improvement. Show your understanding of the Kaizen philosophy by discussing how you have implemented changes in previous roles that led to better outcomes, whether in service or team dynamics.