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- Tasks: Lead and shape our internal communication strategy to engage all team members.
- Company: Wagamama serves vibrant, fresh Asian-inspired flavours across 165+ UK restaurants.
- Benefits: Enjoy a competitive salary, 30% bonus, car allowance, and a £200 monthly food allowance.
- Why this job: Join a dynamic culture where good food and good vibes create a positive workplace.
- Qualifications: Proven experience in leading communication strategies with exceptional writing skills.
- Other info: Flexible hybrid working with the option to work from our restaurants!
The predicted salary is between 36000 - 60000 £ per year.
At wagamama, food is life and we’re here to make every bite count. With over 165 restaurants across the UK (and growing fast), we’ve been dishing up vibrant, fresh Asian inspired flavours since ‘92. It’s all about good food, good vibes, and good company.
We’re looking for a head of internal communications to join us on our journey. Ready to dive in and stir things up?
What we need:
- An experienced communications leader, who is passionate about engaging with audiences to lead and shape our internal communication strategy.
- Ensure that communications within wagamama flow effectively, align to the 3-year plan and contribute to a positive and informed workplace culture.
- Communicate strategic initiatives, changes and goals clearly and consistently.
- Partner closely with executive leadership, operations, the people team, and department heads, to ensure timely and transparent messaging across all levels of the organisation.
What you’ll do:
- Set, develop and lead the internal communications strategy.
- Drive internal communication initiatives to engage team members at all levels.
- Produce high quality and engaging content across various platforms.
- Craft compelling executive communications including company wide announcements and major initiatives.
- Manage internal communication channels and tailor messaging for diverse audiences across multiple platforms.
- Support change management through thoughtful, empathetic and dynamic communication planning.
- Ensure internal messages are consistent with brand tone of voice.
- Support planning of any events and internal celebrations.
What you’ll need:
- Proven track record of developing, leading and implementing a communication strategy.
- Exceptional written and verbal communication skills.
- Strong organisational skills, with the ability to co-ordinate and support various initiatives and workstreams.
- Experience of delivering change communication in a complex organisation at pace.
- Creative to keep internal communication engaging, not just informative.
Who you’ll be working with:
- Executive Director - Operations
- People and Culture Director
- Director of Change
- Marketing Director
What’s in it for you:
- Competitive salary + 30% bonus potential + car allowance.
- Flexible hybrid working (with option to work and eat from one of our restaurants!).
- Modern offices and culture to be proud of.
- £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
- Private healthcare.
- 3% pension contribution.
- 25 days holiday plus bank holidays — plenty of time to relax and recharge.
- Further discounts across retail, hospitality and leisure — perks that make life sweeter.
Supporting you every step of the way! Family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
Nothing brings people together like great food. No matter where you’re from or who you are, you’ve got a seat at our table because food is the ultimate connector, and here everyone belongs.
Head of Internal Communications employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Internal Communications
✨Tip Number 1
Familiarise yourself with Wagamama's brand values and culture. Understanding their focus on good food, good vibes, and good company will help you align your communication strategies with their ethos, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Wagamama to gain insights into their internal communication practices. This can provide you with valuable information that you can reference during interviews, showcasing your proactive approach.
✨Tip Number 3
Prepare examples of successful internal communication strategies you've implemented in the past. Be ready to discuss how these experiences can translate to Wagamama's needs, particularly in engaging diverse audiences.
✨Tip Number 4
Stay updated on trends in internal communications and change management. Being knowledgeable about the latest tools and techniques will demonstrate your commitment to innovation and effectiveness in the role.
We think you need these skills to ace Head of Internal Communications
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Internal Communications position at Wagamama. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for internal communications and your ability to engage diverse audiences. Use specific examples from your past experiences to demonstrate your skills in developing and implementing communication strategies.
Highlight Relevant Experience: In your CV, emphasise your proven track record in leading communication strategies, particularly in complex organisations. Include any experience with change management and crafting engaging content that resonates with various audiences.
Showcase Your Communication Skills: Since exceptional written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including samples of your work or links to relevant projects if applicable.
How to prepare for a job interview at Wagamama
✨Understand the Company Culture
Before your interview, take some time to research Wagamama's culture and values. Familiarise yourself with their focus on good food, good vibes, and community. This will help you align your answers with what they value and demonstrate that you're a good fit.
✨Showcase Your Communication Skills
As the Head of Internal Communications, your ability to communicate effectively is crucial. Prepare examples of how you've successfully led communication strategies in the past, particularly in complex organisations. Highlight your storytelling skills and how you've engaged diverse audiences.
✨Prepare for Change Management Questions
Expect questions about your experience with change communication. Be ready to discuss specific initiatives where you managed internal messaging during transitions. Emphasise your empathetic approach and how you ensured clarity and consistency in your communications.
✨Engage with Executive Leadership
Since you'll be partnering closely with executive leadership, think about how you can demonstrate your ability to collaborate with senior management. Prepare to discuss how you've worked with leaders in the past to drive strategic initiatives and ensure transparent messaging across all levels.
