At a Glance
- Tasks: Support the general manager in running a vibrant restaurant and coaching your team.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £3,000 bonus, free meals, 50% off for friends and family, and more.
- Other info: Join a culture that values growth, wellbeing, and individuality.
- Why this job: Lead with empathy, grow into a general manager, and thrive in a fast-paced environment.
- Qualifications: Experience in leadership and a passion for food and service.
The predicted salary is between 30000 - 40000 £ per year.
Full time at Wagamama, food is life. We care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up.
As assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive.
What you’ll be doing:
- Working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Coaching your team to grow, not just hit targets.
- Thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen.
You’ll love this role if you...
- Lead with empathy and a bit of edge.
- Bring people together so the team moves as one.
- Love the idea of growing into a general manager.
- Thrive in fast-paced places where no two days are the same.
- Believe food brings people together, and restaurants can be places of real connection.
What you’ll get:
- A culture that backs your growth, wellbeing + individuality.
- Up to £3,000 annual bonus.
- A share of tips*.
- 50% off for friends + family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay + 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price pubs, Barburrito + more).
In addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards.
We’re proud to be a disability confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
*100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
assistant general manager in Hatfield employer: wagamama
Wagamama is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a vibrant work culture where fresh ingredients and service excellence are at the heart of everything we do. As an Assistant General Manager, you'll thrive in a fast-paced environment that values empathy and teamwork, with opportunities for personal development and a generous benefits package including bonuses, discounts, and support for new parents. Join us to be part of a community that believes in the power of food to bring people together and fosters a sense of belonging for all.
StudySmarter Expert Advice🤫
We think this is how you could land assistant general manager in Hatfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like wagamama. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to wagamama
Don't be shy about reaching out to wagamama directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace assistant general manager in Hatfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about wagamama and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at wagamama
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
