At a Glance
- Tasks: Lead and inspire your team to deliver exceptional guest experiences and drive restaurant performance.
- Company: Join Wagamama, a vibrant and inclusive restaurant chain known for its delicious Asian-inspired dishes.
- Benefits: Enjoy bonuses up to £8,000, private medical insurance, free meals, and family-friendly policies.
- Why this job: Be part of a supportive culture that values personal growth and empowers future leaders.
- Qualifications: Strong leadership skills, financial acumen, and a passion for creating an inclusive work environment.
- Other info: Experience exciting Wagamama parties and be recognised as a 'Love Above the Door' legend!
The predicted salary is between 36000 - 60000 £ per year.
The role
As a general manager, you’ll inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to excel while driving restaurant performance and delivering excellent results.
We are looking for someone who:
- Prioritizes cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
- Influences and empowers emerging leaders by providing excellent training, coaching, and mentorship.
- Is dedicated to delivering an exceptional guest experience, ensuring every interaction reflects high-quality service, either through your own efforts or by empowering your team.
- Possesses strong financial skills, including budgeting, inventory management, labor management, and strategic marketing.
- Analyzes data meticulously to inform business decisions and foster continuous improvement.
- Focuses on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
- Cares about creating an inclusive environment where your team feels respected and that they belong, enabling them to thrive in their roles and careers.
- Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
What’s in it for you
- Bonus scheme – up to £8,000 a year bonus opportunity
- Private medical insurance
- Free food on shift – anything from our menu! Plus 50% off outside of work to treat your friends and family.
- An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay).
- Be the first to experience our new menus.
- Wagamama parties throughout the year with VIP guests.
- Recognition as a nationwide 'Love Above the Door' legend through our national recognition program.
- Additionally, we offer standard benefits such as pension scheme, holiday allowance, training, cycle-to-work scheme, retail and leisure discounts, discounted gym memberships, and long service awards.
Be you, be Wagamama
general manager | nationwide opportunities employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land general manager | nationwide opportunities
✨Tip Number 1
Familiarise yourself with Wagamama's values and culture. Understanding their commitment to inclusivity and exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully developed teams in the past. Highlight specific instances where your coaching led to improved performance or morale.
✨Tip Number 3
Brush up on your financial management skills, particularly in budgeting and inventory control. Be ready to discuss how you've used data analysis to drive business decisions and improve restaurant performance.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities. Think of scenarios where you've had to make quick decisions under pressure and how those decisions positively impacted your team or guests.
We think you need these skills to ace general manager | nationwide opportunities
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the expectations and responsibilities of a general manager at Wagamama. Tailor your application to highlight how your skills and experiences align with their requirements.
Highlight Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've inspired teams, fostered a positive work culture, and delivered exceptional guest experiences in previous roles.
Showcase Financial Acumen: Since strong financial skills are crucial for this role, include details about your experience with budgeting, inventory management, and strategic marketing. Use metrics to demonstrate your impact on previous businesses.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at Wagamama and how you can contribute to their goals, particularly in creating an inclusive environment.
How to prepare for a job interview at Wagamama
✨Showcase Your Leadership Skills
As a general manager, you'll need to inspire and lead your team. Be prepared to share specific examples of how you've successfully coached and developed others in previous roles. Highlight your ability to create a positive work culture and empower emerging leaders.
✨Demonstrate Financial Acumen
Strong financial skills are crucial for this role. Brush up on your knowledge of budgeting, inventory management, and strategic marketing. Be ready to discuss how you've used data analysis to inform business decisions and drive performance in past positions.
✨Emphasise Guest Experience
Wagamama values exceptional guest experiences. Prepare to talk about how you've ensured high-quality service in your previous roles. Share stories that illustrate your commitment to delivering outstanding customer service and how you empower your team to do the same.
✨Prepare for Problem-Solving Scenarios
As a forward-thinking problem solver, you should be ready to tackle hypothetical scenarios during the interview. Think about challenges you might face in the role and how you would approach them. This will demonstrate your quick decision-making skills and ability to think on your feet.