At a Glance
- Tasks: Lead a dynamic restaurant team and drive sales while ensuring an exceptional guest experience.
- Company: Wagamama is a vibrant restaurant chain focused on good change and community impact.
- Benefits: Enjoy bonuses, private medical insurance, free food, discounts, and wellness support.
- Why this job: Join a culture that values diversity, personal growth, and continuous improvement in a fast-paced environment.
- Qualifications: Experience in hospitality management, strong communication skills, and a passion for team development are essential.
- Other info: Embrace the Wagamama Way, where your unique story and contributions are celebrated.
The predicted salary is between 36000 - 60000 £ per year.
the role
|
as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results
perks + quirks |
up to £8,000 a year bonus opportunity
private medical insurance + pension scheme
dedicated 6-week training programme
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
internal progression opportunities | fully funded apprenticeship programmes to support your growth
28 days holiday
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
what we look for |
an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment
a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
experienced in understanding the financial performance of a restaurant and identifying opportunities
experienced in managing a restaurant budget
comfortable managing the labour of your team, reacting to changing demands where necessary
a passionate leader with experience of managing your teams performance and development
you care about creating an inclusive environment where your team feel respected + that they belong
a forward-thinking problem solver, able to think on your feet and make quick decisions
an individual who leads to inspire and engage their team to nourish + flourish in their role and career
the wagamama way |
kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
be you, be wagamama
general manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land general manager
✨Tip Number 1
Familiarise yourself with the Wagamama Way and their core philosophy of Kaizen. Understanding their commitment to continuous improvement and inclusivity will help you align your leadership style with their values during interviews.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to drive sales and manage a restaurant budget effectively. Be ready to discuss specific strategies you've implemented that led to improved financial performance.
✨Tip Number 3
Showcase your communication skills by engaging in real conversations with current employees or industry professionals. This will not only give you insights into the company culture but also help you articulate how you can support and inspire your future team.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing for situational questions. Think of scenarios where you had to make quick decisions in a fast-paced environment, and be ready to share how you handled those challenges effectively.
We think you need these skills to ace general manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Wagamama's core philosophy, Kaizen, and their commitment to diversity and inclusion. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise your experience as a general manager in the hospitality sector. Provide specific examples of how you've driven sales, developed teams, and improved guest experiences in previous roles.
Showcase Leadership Skills: Demonstrate your leadership style in your application. Use examples that illustrate how you inspire and engage your team, manage performance, and create an inclusive environment.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the General Manager position at Wagamama. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Wagamama
✨Understand the Wagamama Way
Familiarise yourself with Wagamama's core philosophy of Kaizen, which focuses on continuous improvement. Be prepared to discuss how you can embody this in your leadership style and contribute to the restaurant's culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to inspire and motivate others, as well as how you've developed team members in previous roles.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing restaurant budgets and understanding financial performance. Think of specific instances where you've identified opportunities for improvement or cost-saving measures.
✨Engage in Real Conversations
As a strong communicator, it's essential to show that you can engage in meaningful conversations. Prepare to discuss how you ensure your team feels heard and supported, and be ready to share your approach to creating an inclusive environment.