general manager

general manager

Enfield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic restaurant team and drive sales while ensuring an exceptional guest experience.
  • Company: Wagamama is a vibrant restaurant chain focused on good change and community impact.
  • Benefits: Enjoy bonuses, private medical insurance, free food, discounts, and wellness support.
  • Why this job: Join a culture that values diversity, personal growth, and continuous improvement in a fast-paced environment.
  • Qualifications: Experience in hospitality management, strong communication skills, and a passion for team development are essential.
  • Other info: Embrace the Wagamama Way, where your unique story and contributions are celebrated.

The predicted salary is between 36000 - 60000 £ per year.

the role

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as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

  • up to £8,000 a year bonus opportunity

  • private medical insurance + pension scheme

  • dedicated 6-week training programme

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • 28 days holiday

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

  • an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

  • a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

  • experienced in understanding the financial performance of a restaurant and identifying opportunities

  • experienced in managing a restaurant budget

  • comfortable managing the labour of your team, reacting to changing demands where necessary

  • a passionate leader with experience of managing your teams performance and development

  • you care about creating an inclusive environment where your team feel respected + that they belong

  • a forward-thinking problem solver, able to think on your feet and make quick decisions

  • an individual who leads to inspire and engage their team to nourish + flourish in their role and career

  • the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    general manager employer: Wagamama

    Wagamama is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture rooted in inclusivity and continuous improvement. With benefits such as a generous bonus scheme, extensive training programmes, and a strong commitment to employee development, Wagamama fosters an environment where passionate leaders can thrive and inspire their teams to deliver outstanding guest experiences. Located in a dynamic setting, Wagamama not only values diversity but also encourages real conversations, making it a rewarding place for those seeking meaningful employment in the hospitality industry.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land general manager

    ✨Tip Number 1

    Familiarise yourself with the Wagamama Way and their core philosophy of Kaizen. Understanding their commitment to continuous improvement and inclusivity will help you align your leadership style with their values during interviews.

    ✨Tip Number 2

    Prepare examples from your past experience that demonstrate your ability to drive sales and manage a restaurant budget effectively. Be ready to discuss specific strategies you've implemented that led to improved financial performance.

    ✨Tip Number 3

    Showcase your communication skills by engaging in real conversations with current employees or industry professionals. This will not only give you insights into the company culture but also help you articulate how you can support and inspire your future team.

    ✨Tip Number 4

    Demonstrate your problem-solving abilities by preparing for situational questions. Think of scenarios where you had to make quick decisions in a fast-paced environment, and be ready to share how you handled those challenges effectively.

    We think you need these skills to ace general manager

    Leadership Skills
    Team Management
    Sales Strategy Development
    Guest Experience Enhancement
    Financial Acumen
    Budget Management
    Effective Communication
    Problem-Solving Skills
    Adaptability in Fast-Paced Environments
    Performance Management
    Coaching and Development
    Conflict Resolution
    Inclusivity and Diversity Awareness
    Decision-Making Skills
    Continuous Improvement Mindset

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with Wagamama's core philosophy, Kaizen, and their commitment to diversity and inclusion. Reflect this understanding in your application to show that you align with their values.

    Highlight Relevant Experience: Emphasise your experience as a general manager in the hospitality sector. Provide specific examples of how you've driven sales, developed teams, and improved guest experiences in previous roles.

    Showcase Leadership Skills: Demonstrate your leadership style in your application. Use examples that illustrate how you inspire and engage your team, manage performance, and create an inclusive environment.

    Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the General Manager position at Wagamama. Use keywords from the job description to ensure your application stands out.

    How to prepare for a job interview at Wagamama

    ✨Understand the Wagamama Way

    Familiarise yourself with Wagamama's core philosophy of Kaizen, which focuses on continuous improvement. Be prepared to discuss how you can embody this in your leadership style and contribute to the restaurant's culture.

    ✨Showcase Your Leadership Skills

    Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to inspire and motivate others, as well as how you've developed team members in previous roles.

    ✨Demonstrate Financial Acumen

    Be ready to discuss your experience with managing restaurant budgets and understanding financial performance. Think of specific instances where you've identified opportunities for improvement or cost-saving measures.

    ✨Engage in Real Conversations

    As a strong communicator, it's essential to show that you can engage in meaningful conversations. Prepare to discuss how you ensure your team feels heard and supported, and be ready to share your approach to creating an inclusive environment.

    general manager
    Wagamama
    Location: Enfield
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    • general manager

      Enfield
      Full-Time
      36000 - 60000 £ / year (est.)
    • W

      Wagamama

      1000+
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