At a Glance
- Tasks: Inspire and lead your team to deliver exceptional guest experiences while driving restaurant performance.
- Company: Join a vibrant and inclusive culture at Wagamama, celebrating individuality and diversity.
- Benefits: Enjoy bonuses, flexible pay access, free food, private medical insurance, and more.
- Other info: Be part of a forward-thinking team with excellent career growth opportunities.
- Why this job: Make a real impact by nurturing talent and creating a positive work environment.
- Qualifications: Strong leadership skills, financial acumen, and a passion for guest experience.
The predicted salary is between 40000 - 50000 £ per year.
We don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for a general manager to join us on our continuous journey to nourish us all from bowl to soul.
As a general manager, you’ll inspire your team to go the extra mile for our guests, keeping expectations and standards high. You will be continuously coaching and developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.
Responsibilities:
- Prioritise cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
- Your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship.
- Dedicated to excellence in guest experience, you ensure that every interaction reflects exceptional service, whether through your own efforts or by equipping your team with the necessary skills and mindset.
- Strong financial acumen encompassing budgeting, inventory management, labour management, and strategic marketing. You meticulously analyse data to drive key business decisions and embody a culture of continuous improvement.
- Focus on building and nurturing your team, from recruitment to ongoing development, you are committed to fostering personal and professional growth among your team members.
- Care about creating an inclusive environment where your team feel respected and that they belong, allowing them to nourish and flourish in their role and career.
- Forward-thinking problem solver, able to think on your feet and make quick decisions.
Welfare & Benefits:
- Bonus scheme – up to £8,000 a year bonus opportunity.
- Access up to 30% of your earnings before payday with Wagestream.
- Wagamama food allowance.
- Private medical insurance.
- Free food on shift – any item from our menu; plus 50% off outside of work.
- Industry-leading family-friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay).
- Be the first to experience our brand-new menus.
- Wagamama parties throughout the year with VIP guests.
- National recognition programme.
- In addition to these benefits, we offer pension, holiday, training, cycle to work, retail and leisure discounts, discounted gym memberships, and long service awards.
general manager employer: wagamama
Wagamama is an exceptional employer that champions individuality and inclusivity, making it a vibrant place to work across various locations in London. With a strong focus on personal and professional growth, employees benefit from comprehensive training, a generous bonus scheme, and a family-friendly policy that sets the standard in the industry. Join us to be part of a dynamic team that not only values your contributions but also nourishes your career journey with unique perks and a supportive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land general manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former employees. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your true self shine through. Remember, they’re looking for someone who fits their culture, so be authentic and relatable.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent news. Tailor your answers to reflect how you can contribute to their mission of celebrating difference and creating an inclusive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at wagamama.
We think you need these skills to ace general manager
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we celebrate difference and appreciate authenticity over perfection.
Show Your Leadership Skills:As a general manager, your ability to inspire and develop your team is key. Highlight any past experiences where you've successfully coached or mentored others, and how that led to great results.
Focus on Guest Experience:Make sure to emphasise your commitment to exceptional guest service. Share examples of how you've gone the extra mile for customers and how you plan to maintain high standards in our restaurants.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at wagamama
✨Know Your Stuff
Before the interview, dive deep into the company’s values and culture. Understand what 'be you, be wagamama' truly means and think about how your leadership style aligns with their focus on inclusivity and personality over perfection.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and developed teams in the past. Be ready to discuss specific instances where your coaching led to improved performance or guest experiences, as this will resonate well with their emphasis on team development.
✨Financial Savvy is Key
Brush up on your financial acumen. Be prepared to discuss your experience with budgeting, inventory management, and how you've used data to drive business decisions. This will show that you can handle the financial responsibilities of a general manager.
✨Emphasise Problem-Solving Abilities
Think of examples where you’ve had to think on your feet and make quick decisions. Wagamama values forward-thinking problem solvers, so demonstrating your ability to handle challenges effectively will set you apart.
