front of house team member
front of house team member

front of house team member

Ellesmere Port Full-Time No home office possible
Go Premium
W

At a Glance

  • Tasks: Join us as a front of house team member, creating memorable experiences for our guests.
  • Company: Wagamama celebrates individuality and diversity, with over 165 restaurants in the UK and Ireland.
  • Benefits: Enjoy biweekly pay, flexible hours, free food on shift, and access to earnings before payday.
  • Why this job: Be part of a vibrant team, gain life skills, and make friends while serving delicious food.
  • Qualifications: A passion for hospitality, great attention to detail, and a proactive attitude are essential.
  • Other info: Experience unique perks like customised uniforms, Wagamama parties, and a national recognition programme.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that celebrates individuality and fosters a vibrant, inclusive work culture. As a front of house team member, you'll not only enjoy flexible hours and generous benefits like free meals and a family-friendly policy, but you'll also be part of a diverse team where personal growth and camaraderie thrive. With opportunities to develop key life skills and the chance to be recognised as a 'love above the door legend', Wagamama offers a rewarding environment for those passionate about hospitality.
    W

    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with wagamama's menu and values. Understanding the dishes and the philosophy behind 'be you, be wagamama' will help you connect with the team and guests, showcasing your genuine passion for the food.

    ✨Tip Number 2

    Highlight your interpersonal skills during any interactions. As a front of house team member, your ability to engage with guests and create a welcoming atmosphere is crucial, so be ready to demonstrate your friendly and proactive nature.

    ✨Tip Number 3

    Showcase your adaptability and teamwork skills. With a diverse team of over 100 nationalities, being open-minded and collaborative will not only help you fit in but also enhance the overall guest experience.

    ✨Tip Number 4

    Prepare to discuss your previous experiences in hospitality or customer service. Even if they are not directly related, sharing how you've provided excellent service or worked in a fast-paced environment can set you apart from other candidates.

    We think you need these skills to ace front of house team member

    Customer Service Skills
    Communication Skills
    Teamwork
    Attention to Detail
    Organisational Skills
    Proactivity
    Passion for Food
    Positive Attitude
    Adaptability
    Interpersonal Skills
    Problem-Solving Skills
    Time Management
    Ability to Work in a Fast-Paced Environment
    Empathy

    Some tips for your application 🫡

    Understand the Company Culture: Wagamama celebrates individuality and diversity. Make sure to reflect this understanding in your application by showcasing your unique personality and how it aligns with their values.

    Highlight Relevant Experience: Even if you’re new to hospitality, mention any customer service experience or skills that demonstrate your ability to provide exceptional service. Use specific examples to illustrate your passion for food and guest satisfaction.

    Craft a Personal Statement: Write a compelling personal statement that conveys your enthusiasm for the role. Explain why you want to work at Wagamama and how you can contribute to creating memorable experiences for guests.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a front of house team member.

    How to prepare for a job interview at Wagamama

    ✨Show Your Personality

    Wagamama values individuality, so don't be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.

    ✨Demonstrate Passion for Food

    Since the role involves bringing the menu to life, express your genuine passion for food. Be prepared to discuss your favourite dishes and why you love them, as this will show your enthusiasm for the brand.

    ✨Emphasise Teamwork

    With a diverse team of over 100 nationalities, teamwork is crucial. Highlight any previous experiences where you've worked well in a team, and how you foster a positive environment for others.

    ✨Prepare for a Buzzing Environment

    Wagamama thrives in a lively atmosphere, so be ready to discuss how you handle busy situations. Share examples of how you stay organised and proactive when things get hectic.

    front of house team member
    Wagamama
    Location: Ellesmere Port
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    W
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >