At a Glance
- Tasks: Join us as a front of house team member, creating memorable experiences for our guests.
- Company: Wagamama celebrates individuality and diversity, with over 165 restaurants in the UK and Ireland.
- Benefits: Enjoy biweekly pay, flexible hours, free food on shift, and access to earnings before payday.
- Why this job: Be part of a vibrant team, gain life skills, and make friends while serving delicious food.
- Qualifications: A passion for hospitality, great attention to detail, and a proactive attitude are essential.
- Other info: Experience unique perks like customised uniforms, Wagamama parties, and a national recognition programme.
the role
for you
perks + quirks |
£11.44 per hour + £2.80 per hour average tips*
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
pension scheme + 28 days holiday
dedicated training when you start
internal progression opportunities | fully funded apprenticeship programmes to support your growth
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
what we look for |
we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need
the wagamama way |
kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
be you, be wagamama
front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Familiarise yourself with wagamama's menu and values. Understanding the dishes and the philosophy behind 'be you, be wagamama' will help you connect with the team and guests, showcasing your genuine passion for the food.
✨Tip Number 2
Highlight your interpersonal skills during any interactions. As a front of house team member, your ability to engage with guests and create a welcoming atmosphere is crucial, so be ready to demonstrate your friendly and proactive nature.
✨Tip Number 3
Showcase your adaptability and teamwork skills. With a diverse team of over 100 nationalities, being open-minded and collaborative will not only help you fit in but also enhance the overall guest experience.
✨Tip Number 4
Prepare to discuss your previous experiences in hospitality or customer service. Even if they are not directly related, sharing how you've provided excellent service or worked in a fast-paced environment can set you apart from other candidates.
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Understand the Company Culture: Wagamama celebrates individuality and diversity. Make sure to reflect this understanding in your application by showcasing your unique personality and how it aligns with their values.
Highlight Relevant Experience: Even if you’re new to hospitality, mention any customer service experience or skills that demonstrate your ability to provide exceptional service. Use specific examples to illustrate your passion for food and guest satisfaction.
Craft a Personal Statement: Write a compelling personal statement that conveys your enthusiasm for the role. Explain why you want to work at Wagamama and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a front of house team member.
How to prepare for a job interview at Wagamama
✨Show Your Personality
Wagamama values individuality, so don't be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Passion for Food
Since the role involves bringing the menu to life, express your genuine passion for food. Be prepared to discuss your favourite dishes and why you love them, as this will show your enthusiasm for the brand.
✨Emphasise Teamwork
With a diverse team of over 100 nationalities, teamwork is crucial. Highlight any previous experiences where you've worked well in a team, and how you foster a positive environment for others.
✨Prepare for a Buzzing Environment
Wagamama thrives in a lively atmosphere, so be ready to discuss how you handle busy situations. Share examples of how you stay organised and proactive when things get hectic.