front of house team member
front of house team member

front of house team member

Sheffield Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a front of house team member, creating memorable experiences for our guests.
  • Company: Wagamama celebrates individuality and diversity, with over 165 restaurants in the UK and Ireland.
  • Benefits: Enjoy biweekly pay, flexible hours, free food on shift, and access to earnings before payday.
  • Why this job: Be part of a vibrant team, gain life skills, and make friends while serving delicious food.
  • Qualifications: A passion for hospitality, great attention to detail, and a proactive attitude are essential.
  • Other info: Experience unique perks like customised uniforms, Wagamama parties, and a national recognition programme.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that celebrates individuality and fosters a vibrant, inclusive work culture. As a front of house team member, you'll not only enjoy flexible hours and biweekly pay but also benefit from free meals on shift and a supportive environment that prioritises personal growth and training. With a diverse team and unique perks like customised uniforms and industry-leading family policies, Wagamama offers a rewarding experience for those looking to thrive in the hospitality sector.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with wagamama's menu and values. Understanding the dishes and the philosophy behind 'be you, be wagamama' will help you connect with the team and guests, showcasing your genuine passion for the food.

    ✨Tip Number 2

    Showcase your personality during any interactions. Wagamama values individuality, so let your unique traits shine through when engaging with the team or during any informal chats. This will help you stand out as a candidate who fits their culture.

    ✨Tip Number 3

    Prepare to discuss your experience in fast-paced environments. Highlight any previous roles where you provided excellent customer service, as this will demonstrate your ability to thrive in a buzzing atmosphere like wagamama.

    ✨Tip Number 4

    Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of the wagamama family.

    We think you need these skills to ace front of house team member

    Customer Service Skills
    Communication Skills
    Attention to Detail
    Teamwork
    Proactivity
    Organisational Skills
    Passion for Food
    Positive Attitude
    Adaptability
    Problem-Solving Skills
    Interpersonal Skills
    Time Management
    Ability to Work in a Fast-Paced Environment
    Empathy

    Some tips for your application 🫡

    Understand the Company Culture: Wagamama celebrates individuality and diversity. Make sure to reflect this understanding in your application by showcasing your unique personality and how it aligns with their values.

    Highlight Relevant Experience: Even if you’re new to hospitality, mention any customer service experience or teamwork skills you have. Emphasise your passion for food and how you can contribute to creating memorable moments for guests.

    Craft a Personalised Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Use specific examples of how you embody the 'be you, be wagamama' ethos and why you want to be part of their team.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a front of house role.

    How to prepare for a job interview at Wagamama

    ✨Show Your Personality

    Wagamama values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.

    ✨Demonstrate Passion for Food

    Since the role involves sharing the menu with guests, express your genuine passion for food. Be prepared to discuss your favourite dishes and why you love them, as this enthusiasm can resonate well with the interviewers.

    ✨Emphasise Teamwork

    Working alongside a diverse team is key at Wagamama. Highlight any previous experiences where you successfully collaborated with others, showcasing your ability to foster a positive and inclusive work environment.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills in a busy restaurant setting. Think of examples where you’ve handled difficult situations or provided exceptional service, and be ready to share these stories.

    front of house team member
    Wagamama
    Location: Sheffield
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