front of house team member
front of house team member

front of house team member

Dartford Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
  • Company: Wagamama is all about fresh food and celebrating diversity in a vibrant environment.
  • Benefits: Earn £11.44 per hour plus tips, enjoy free food, discounts, and wellness support.
  • Why this job: Be part of a culture that values good change and supports your personal growth.
  • Qualifications: No experience needed; just bring your passion for fresh food and great people.
  • Other info: We offer dedicated training and internal progression opportunities to help you thrive.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression through dedicated training and fully funded apprenticeship programmes, we foster a supportive and inclusive work culture. Our focus on wellness, family-friendly policies, and a vibrant team environment makes Wagamama a rewarding place to build a career while enjoying delicious food and great company.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of Kaizen and how it influences their operations will help you align your responses during any interviews or conversations.

    ✨Tip Number 2

    Showcase your interpersonal skills by engaging with staff and customers in a friendly manner when you visit. This not only demonstrates your enthusiasm for the role but also gives you a chance to observe the team dynamics in action.

    ✨Tip Number 3

    Prepare to discuss your interest in fresh food and customer service. Think of examples from your life where you've demonstrated these interests, as they are key qualities that Wagamama looks for in a front of house team member.

    ✨Tip Number 4

    Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when you're preparing for your application and potential interview.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Positive Attitude
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with Wagamama's values and philosophy, particularly the concept of 'Kaizen'. Reflect this understanding in your application to show that you align with their commitment to good change and community impact.

    Highlight Relevant Skills: Even if you lack direct experience, emphasise your interpersonal skills and ability to work in a fast-paced environment. Mention any previous roles or experiences where you demonstrated teamwork and customer service.

    Craft a Personal Statement: Write a compelling personal statement that showcases your passion for fresh food and meeting new people. Share what makes you unique and how you can contribute to creating exceptional experiences for guests.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the core values of Wagamama, especially the concept of Kaizen. Show how you can embody these values in your work and interactions, highlighting your commitment to good change and fresh ideas.

    ✨Show Your Team Spirit

    As a front of house team member, being a great team player is essential. Prepare examples from your past experiences where you successfully collaborated with others, even if it was in a different context, to demonstrate your ability to thrive in a fast-paced environment.

    ✨Highlight Your Interpersonal Skills

    Good interpersonal skills are key for this role. Think of situations where you've made a positive impression on someone or provided excellent customer service. Be ready to share these stories during your interview to showcase your ability to connect with guests.

    ✨Express Your Passion for Fresh Food

    Since the role involves working with food, express your interest in fresh ingredients and culinary experiences. You could mention any personal experiences with food, cooking, or dining that reflect your enthusiasm and align with Wagamama's values.

    front of house team member
    Wagamama
    Location: Dartford
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