front of house team member
front of house team member

front of house team member

Basingstoke Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving up great food and experiences.
  • Company: Wagamama is all about fresh food and celebrating individuality in a vibrant environment.
  • Benefits: Earn £11.44/hour plus tips, enjoy free food, discounts, and wellness support.
  • Why this job: Be part of a culture that values change, teamwork, and personal growth while making lasting impressions.
  • Qualifications: No experience needed; just bring your passion for fresh food and great people!
  • Other info: We offer dedicated training and internal progression opportunities to help you thrive.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression and training, employees can thrive in a supportive and dynamic work environment. The company fosters a culture of inclusivity and personal development, ensuring that every team member feels valued and empowered to contribute their unique talents.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of Kaizen and how it influences their operations will help you demonstrate your alignment with their culture during any conversations.

    ✨Tip Number 2

    Showcase your interpersonal skills by engaging with current employees or customers at Wagamama. This will not only give you insights into the work environment but also allow you to practice how to create that lasting impression they value.

    ✨Tip Number 3

    Prepare to discuss your interest in fresh food and customer service. Think of examples from your life where you've demonstrated these interests, as this will resonate well with the hiring team.

    ✨Tip Number 4

    Be ready to express your enthusiasm for teamwork and fast-paced environments. Consider sharing experiences where you've thrived in similar situations, as this will highlight your suitability for the role.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Positive Attitude
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Wagamama is looking for in a front of house team member. Highlight your ability to work in a fast-paced environment and your interpersonal skills in your application.

    Tailor Your CV: Make sure your CV reflects your personality and showcases any relevant skills or experiences, even if they are not directly related to the role. Emphasise your teamwork abilities and any customer service experience you may have.

    Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how you align with Wagamama's values, such as embracing change and celebrating diversity. Share a personal story that illustrates your passion for fresh food and great service.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

    How to prepare for a job interview at Wagamama

    ✨Show Your Team Spirit

    As a front of house team member, being a great team player is essential. During the interview, share examples of how you've worked well in teams before, even if it's from school or other jobs. Highlight your ability to support others and contribute positively to a fast-paced environment.

    ✨Emphasise Your Interpersonal Skills

    Good interpersonal skills are key for this role. Be prepared to discuss how you interact with people, whether it's friends, family, or customers. Practice answering questions about how you would handle different guest scenarios, ensuring you convey warmth and approachability.

    ✨Express Your Passion for Fresh Food

    The company values an interest in fresh food, so make sure to express your enthusiasm for it during the interview. You could mention your favourite dishes or any experiences you've had with cooking or trying new foods. This shows that you align with their values and are genuinely interested in the role.

    ✨Demonstrate Your Willingness to Learn

    Since no prior experience is required, it's important to show your eagerness to learn. Talk about your adaptability and willingness to embrace training opportunities. Mention any past experiences where you've quickly picked up new skills, which will reassure them that you're ready to grow within the role.

    front of house team member
    Wagamama
    Location: Basingstoke
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