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- Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
- Company: Wagamama is a vibrant restaurant chain focused on fresh food and community impact.
- Benefits: Earn £12.00 per hour plus tips, enjoy free food, discounts, and wellness support.
- Why this job: Be part of a dynamic team that values individuality and promotes personal growth.
- Qualifications: No experience needed; just bring your passion for fresh food and great service.
- Other info: Work in an airport setting with opportunities for progression and training.
the role
for you
perks + quirks |
£12.00 per hour + £2.80 per hour average tips*
£14 – £25 of free food allowance on every shift
50% discount at wagamama + 30% off all other trg brands with family and friends
pension scheme + 28 days holiday
dedicated training when you start
internal progression opportunities | fully funded apprenticeship programmes to support your growth
kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
what we look for |
we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need
as this role is based in an airport all successful applicants will need to apply for an airport pass (paid for by wagamama). as part of this process you\’ll be required to provide 5 years worth of continuous references and complete a dbs check. if we are unable to obtain a pass, we\’ll look for vacancies in nearby non airport restaurants
the wagamama way |
kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different
dish up different
from bowl to soul
front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of Kaizen and how it influences their operations will help you align your responses during any interviews or conversations.
✨Tip Number 2
Showcase your interpersonal skills by engaging with staff and customers at Wagamama or similar establishments. This will not only give you practical experience but also demonstrate your enthusiasm for providing exceptional service.
✨Tip Number 3
Prepare to discuss your ability to thrive in a fast-paced environment. Think of examples from past experiences, whether in work or social settings, where you successfully managed multiple tasks or worked as part of a team.
✨Tip Number 4
Since this role is based in an airport, be ready to discuss your understanding of the security and reference checks involved. Showing that you are aware of these requirements can set you apart as a prepared candidate.
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Wagamama is looking for in a front of house team member. Highlight your ability to work in a fast-paced environment and your interpersonal skills in your application.
Tailor Your CV: Make sure your CV reflects your personality and showcases any relevant skills or experiences, even if they are not directly related to the role. Emphasise your enthusiasm for fresh food and meeting new people.
Craft a Strong Cover Letter: Write a cover letter that embodies the Wagamama way. Share your unique story and how it aligns with their values. Mention your willingness to learn and adapt, as well as your commitment to providing exceptional guest experiences.
Prepare for References: Since the role requires a background check and references, gather contact information for at least five people who can vouch for your character and work ethic. Ensure they are aware they may be contacted.
How to prepare for a job interview at Wagamama
✨Show Your Team Spirit
As a front of house team member, being a great team player is essential. During the interview, share examples of how you've worked well in teams before, especially in fast-paced environments. This will demonstrate that you embody the Wagamama way.
✨Express Your Passion for Fresh Food
Wagamama values an interest in fresh food and meeting people. Be sure to mention any experiences or interests related to food, whether it's cooking, trying new cuisines, or simply enjoying dining out. This shows your enthusiasm for the role.
✨Emphasise Your Interpersonal Skills
Good interpersonal skills are key to delivering exceptional guest experiences. Prepare to discuss how you handle customer interactions, resolve conflicts, or create a welcoming atmosphere. This will highlight your ability to make lasting impressions.
✨Be Ready for the Airport Pass Process
Since this role is based in an airport, be prepared to discuss the airport pass application process. Familiarise yourself with the requirements, such as providing references and completing a DBS check, to show you're ready for the responsibilities ahead.
