front of house team member
front of house team member

front of house team member

Reigate Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
  • Company: Wagamama is all about fresh food and celebrating individuality in a vibrant environment.
  • Benefits: Earn £11.44 per hour plus tips, enjoy free food allowances, and discounts at Wagamama and other brands.
  • Why this job: Be part of a culture that values good change and supports your personal growth and wellbeing.
  • Qualifications: No experience needed; just bring your passion for fresh food and great people!
  • Other info: Access to wellness support, financial assistance, and internal progression opportunities.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression through dedicated training and fully funded apprenticeship programmes, we foster a supportive and inclusive work culture. Our focus on wellness, family-friendly policies, and a vibrant team environment makes Wagamama a fantastic place to build a rewarding career while enjoying delicious food and great company.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of 'Kaizen' and how it influences their operations will help you demonstrate your alignment with their culture during any discussions.

    ✨Tip Number 2

    Showcase your interpersonal skills by engaging with current employees or customers at Wagamama. This will not only give you insights into the work environment but also allow you to practice how to create that lasting impression they value.

    ✨Tip Number 3

    Prepare to discuss your passion for fresh food and customer service. Think of examples from your life where you've demonstrated these interests, as this will resonate well with the hiring team looking for genuine enthusiasm.

    ✨Tip Number 4

    Consider how you can embody the spirit of teamwork in a fast-paced environment. Reflect on past experiences where you've successfully collaborated with others, as this will highlight your ability to thrive in their dynamic setting.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Positive Attitude
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Wagamama is looking for in a front of house team member. Highlight your ability to work in a fast-paced environment and your interpersonal skills in your application.

    Tailor Your CV: Make sure your CV reflects your personality and showcases any relevant skills or experiences, even if they are not directly related to the role. Emphasise your teamwork abilities and any customer service experience you may have.

    Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how you align with the Wagamama values and your interest in fresh food and meeting new people.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the core values of Wagamama, especially the concept of 'Kaizen' or 'good change'. Show how you can embody these values in your responses and demonstrate your commitment to fresh ideas and continuous improvement.

    ✨Highlight Your Interpersonal Skills

    As a front of house team member, strong interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with others in previous roles or situations, even if they aren't work-related.

    ✨Show Enthusiasm for Fresh Food

    Express your interest in fresh food and how it relates to your lifestyle. This could be through personal experiences, cooking at home, or trying new cuisines. Your passion will resonate well with the interviewers.

    ✨Prepare for a Fast-Paced Environment

    Think of scenarios where you've thrived in a busy setting. Share these experiences during the interview to illustrate your ability to stay calm and effective under pressure, which is essential for this role.

    front of house team member
    Wagamama
    Location: Reigate
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