front of house team member
front of house team member

front of house team member

Southampton Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
  • Company: Wagamama is a vibrant restaurant chain focused on fresh food and community impact.
  • Benefits: Enjoy £11.44 per hour, tips, free food allowance, discounts, and wellness support.
  • Why this job: Be part of a diverse team that values individuality and promotes personal growth.
  • Qualifications: No experience needed; just bring your passion for fresh food and great service.
  • Other info: We offer dedicated training and internal progression opportunities to help you thrive.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression through dedicated training and fully funded apprenticeship programmes, we foster a supportive and inclusive work culture. Our focus on wellness, family-friendly policies, and a vibrant team environment makes Wagamama a rewarding place to build your career while enjoying delicious food and great company.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the wagamama way and their core values. Understanding their philosophy of Kaizen and how it influences their operations will help you align your responses during any interviews or conversations.

    ✨Tip Number 2

    Showcase your interpersonal skills by engaging with staff and customers in a friendly manner when you visit. This not only demonstrates your enthusiasm for the role but also gives you a chance to make a lasting impression.

    ✨Tip Number 3

    Research the menu and be prepared to discuss your favourite dishes or what excites you about fresh food. This shows your genuine interest in the brand and its offerings, which is key for a front of house team member.

    ✨Tip Number 4

    Network with current employees if possible. They can provide insights into the work culture and expectations, and may even refer you internally, which can significantly boost your chances of landing the job.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Positive Attitude
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with the wagamama way and their core values. Highlight how your personal values align with their philosophy of Kaizen and celebrating individuality in your application.

    Tailor Your CV: Emphasise your interpersonal skills and any experience that showcases your ability to work in a fast-paced environment. Even if you lack direct experience, focus on relevant skills and qualities that make you a great team player.

    Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for fresh food and meeting new people. Share a personal story or experience that reflects your passion for customer service and teamwork.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the company's values and philosophy, especially the concept of Kaizen. Show how you can embody these principles in your work and interactions.

    ✨Highlight Your Interpersonal Skills

    Since the role requires good interpersonal skills, be prepared to discuss examples of how you've successfully interacted with others in previous roles or situations, even if they are not directly related to hospitality.

    ✨Demonstrate Team Spirit

    As a front of house team member, being a great team player is crucial. Share experiences where you collaborated effectively with others, showcasing your ability to thrive in a fast-paced environment.

    ✨Express Your Passion for Fresh Food

    Show genuine interest in fresh food and the dining experience. You could mention your favourite dishes or what excites you about working in a restaurant setting, as this will resonate well with the interviewers.

    front of house team member
    Wagamama
    Location: Southampton
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