front of house team member
front of house team member

front of house team member

York Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving guests and creating memorable experiences.
  • Company: Wagamama is a vibrant restaurant chain focused on fresh food and community impact.
  • Benefits: Earn £11.44/hour plus tips, enjoy free food, discounts, and wellness support.
  • Why this job: Be part of a culture that values good change and celebrates individuality.
  • Qualifications: No experience needed; just bring your passion for fresh food and teamwork.
  • Other info: Enjoy dedicated training and opportunities for career progression.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to employee development through dedicated training and fully funded apprenticeship programmes, we foster a supportive and inclusive work culture. Our focus on wellness, family-friendly policies, and financial support ensures that every team member feels valued and empowered to thrive in a fast-paced environment.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of 'Kaizen' and how it influences their operations will help you demonstrate your alignment with their culture during any conversations.

    ✨Tip Number 2

    Showcase your interpersonal skills by engaging with current employees or customers at Wagamama. This will not only give you insights into the work environment but also allow you to practice how to create that lasting impression they value.

    ✨Tip Number 3

    Prepare to discuss your passion for fresh food and meeting new people. Think of examples from your life where you've demonstrated these interests, as they are key attributes for a front of house team member.

    ✨Tip Number 4

    Be ready to express your enthusiasm for teamwork in a fast-paced environment. Consider scenarios where you've successfully collaborated with others, as this will highlight your ability to thrive in the dynamic setting of Wagamama.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Positive Attitude
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with Wagamama's values and philosophy, particularly the concept of 'Kaizen'. Reflect this understanding in your application to show that you align with their commitment to good change and community impact.

    Highlight Relevant Skills: Even if you lack direct experience, emphasise your interpersonal skills and ability to work in a fast-paced environment. Use specific examples from past experiences where you've demonstrated teamwork or customer service.

    Craft a Personal Statement: Write a compelling personal statement that showcases your enthusiasm for fresh food and meeting new people. Make it clear why you want to be part of the Wagamama team and how you can contribute to creating exceptional guest experiences.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a front of house role.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the core values of Wagamama, especially the concept of Kaizen, which means 'good change'. Show how you can embody these values in your responses and demonstrate your commitment to fresh ideas and continuous improvement.

    ✨Show Your Team Spirit

    As a front of house team member, being a great team player is essential. Prepare examples from your past experiences where you've successfully collaborated with others, even if it's outside of a work environment. Highlight your ability to thrive in a fast-paced setting.

    ✨Highlight Your Interpersonal Skills

    Good interpersonal skills are crucial for creating lasting impressions on guests. Think of specific instances where you've provided excellent customer service or made someone feel welcome. This will showcase your ability to connect with people and enhance their experience.

    ✨Express Your Passion for Fresh Food

    Wagamama values an interest in fresh food and meeting new people. Be prepared to discuss your favourite dishes or culinary experiences, and express why you’re excited about working in a restaurant environment. This enthusiasm can set you apart from other candidates.

    front of house team member
    Wagamama
    Location: York
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