front of house team member
front of house team member

front of house team member

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a front of house member, serving up great food and experiences.
  • Company: Wagamama is all about fresh food and positive change in our communities.
  • Benefits: Earn £11.44/hour plus tips, enjoy free food, discounts, and wellness support.
  • Why this job: Be part of a vibrant culture that values individuality and teamwork while making lasting impressions.
  • Qualifications: No experience needed; just bring your passion for fresh food and great people.
  • Other info: We offer dedicated training and internal progression opportunities to help you grow.

the role

for you

perks + quirks |

  • £11.44 per hour + £2.80 per hour average tips*

  • £14 – £25 of free food allowance on every shift

  • 50% discount at wagamama + 30% off all other trg brands with family and friends

  • pension scheme + 28 days holiday

  • dedicated training when you start

  • internal progression opportunities | fully funded apprenticeship programmes to support your growth

  • kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

  • family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

  • financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

  • what we look for |

    we\’re looking for someone who shares our values and can embody the wagamama way through how you show up at work. a great team player who can work well in a fast-paced environment. you\’ll have good interpersonal skills and be able to deliver that all important lasting impression and overall exceptional experience for our guests. having an interest in fresh food and meeting great people. you don’t need experience to join us a front of house team member, we’ll provide all the training you need

    the wagamama way |

    kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet

    three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

    all we ask is for you to dish up what makes you different

    be you, be wagamama

    front of house team member employer: Wagamama

    Wagamama is an exceptional employer that prioritises the well-being and growth of its team members. With competitive pay, generous food allowances, and a strong commitment to internal progression, employees can thrive in a supportive and dynamic environment. Our inclusive work culture celebrates individuality and fosters meaningful connections, making it a rewarding place to build a career in the heart of the hospitality industry.
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    Contact Detail:

    Wagamama Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land front of house team member

    ✨Tip Number 1

    Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of 'Kaizen' and how it influences their operations will help you align your responses during interviews and show that you're a good fit for their team.

    ✨Tip Number 2

    Highlight your interpersonal skills in conversations with the hiring team. Since they value great team players who can create exceptional experiences for guests, be ready to share examples of how you've successfully worked in teams or provided excellent customer service in the past.

    ✨Tip Number 3

    Show your enthusiasm for fresh food and meeting new people. This role is all about creating a welcoming atmosphere, so expressing your passion for food and hospitality can set you apart from other candidates.

    ✨Tip Number 4

    Be prepared to discuss how you handle fast-paced environments. Since the job requires working efficiently under pressure, think of specific instances where you've thrived in similar situations and be ready to share those stories.

    We think you need these skills to ace front of house team member

    Interpersonal Skills
    Teamwork
    Customer Service
    Communication Skills
    Adaptability
    Time Management
    Attention to Detail
    Positive Attitude
    Problem-Solving Skills
    Ability to Work in a Fast-Paced Environment
    Interest in Fresh Food
    Empathy
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with Wagamama's values and philosophy, particularly the concept of 'Kaizen'. Reflect this understanding in your application to show that you align with their commitment to good change and community impact.

    Highlight Relevant Skills: Even if you lack direct experience, emphasise your interpersonal skills and ability to work in a fast-paced environment. Mention any previous roles or experiences where you demonstrated teamwork and customer service.

    Craft a Personal Statement: Write a compelling personal statement that showcases your passion for fresh food and meeting new people. Share what makes you unique and how you can contribute to creating exceptional experiences for guests.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.

    How to prepare for a job interview at Wagamama

    ✨Embrace the Wagamama Way

    Familiarise yourself with the core values of Wagamama, especially the concept of Kaizen, which means 'good change'. Show how you can embody these values in your responses and demonstrate your commitment to fresh ideas and improvement.

    ✨Highlight Your Interpersonal Skills

    As a front of house team member, strong interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with others, whether in previous jobs or social situations, to showcase your ability to create a lasting impression on guests.

    ✨Show Enthusiasm for Fresh Food

    Express your interest in fresh food and the dining experience. You don’t need prior experience, but showing genuine enthusiasm for the menu and the dining culture can set you apart from other candidates.

    ✨Demonstrate Team Spirit

    Wagamama values teamwork highly. Prepare to discuss instances where you've worked effectively as part of a team, especially in fast-paced environments. This will illustrate your ability to contribute positively to the team dynamic.

    front of house team member
    Wagamama
    Location: Birmingham
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