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- Tasks: Join our team as a Front of House member, serving guests and creating memorable experiences.
- Company: Wagamama is a vibrant restaurant chain focused on fresh food and positive change.
- Benefits: Earn £11.44 per hour plus tips, enjoy free food, discounts, and wellness support.
- Why this job: Be part of a diverse team that values individuality and fosters personal growth.
- Qualifications: No experience needed; just bring your passion for fresh food and great service.
- Other info: Access dedicated training and internal progression opportunities, including fully funded apprenticeships.
£11.44 per hour + £2.80 per hour average tips
£14 - £25 of free food allowance on every shift
50% discount at Wagamama + 30% off all other TRG brands with family and friends
Dedicated training when you start
Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure
Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life
What we look for | We’re looking for someone who shares our values and can embody the Wagamama way through how you show up at work. A great team player who can work well in a fast-paced environment. You’ll have good interpersonal skills and be able to deliver that all-important lasting impression and overall exceptional experience for our guests. Having an interest in fresh food and meeting great people. You don’t need experience to join us as a front of house team member, we’ll provide all the training you need.
The Wagamama way | Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.
For three whole decades, we’ve been acting differently. We don’t conform; we celebrate difference. We appreciate personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back, working together to build close bonds of trust and support. We create safe spaces where we can have real conversations with open hearts and open minds. All we ask is for you to dish up what makes you different.
front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Familiarise yourself with the Wagamama way and their core values. Understanding their philosophy of 'Kaizen' and how it influences their operations will help you demonstrate your alignment with their culture during any discussions.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current employees or customers at Wagamama. This will not only give you insights into the work environment but also allow you to practice how to create that lasting impression they value.
✨Tip Number 3
Prepare to discuss your passion for fresh food and customer service. Think of examples from your life where you've demonstrated these interests, as this will resonate well with the hiring team looking for genuine enthusiasm.
✨Tip Number 4
Consider visiting a Wagamama restaurant before your application. Experience the atmosphere and service first-hand, which will not only give you a better understanding of the role but also provide you with specific points to mention in your conversations.
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Wagamama's values and philosophy, particularly the concept of 'Kaizen'. Reflect this understanding in your application to show that you align with their commitment to good change and community impact.
Highlight Relevant Skills: Even if you lack direct experience, emphasise your interpersonal skills and ability to work in a fast-paced environment. Mention any previous roles or experiences where you demonstrated teamwork and customer service.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for fresh food and meeting new people. Share what makes you unique and how you can contribute to creating exceptional experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Wagamama
✨Embrace the Wagamama Way
Familiarise yourself with the core values of Wagamama, especially the concept of 'Kaizen' or 'good change'. Show how you can embody these values in your work and interactions during the interview.
✨Highlight Your Interpersonal Skills
As a front of house team member, strong interpersonal skills are crucial. Be prepared to discuss examples of how you've effectively communicated and built relationships in previous roles or situations, even if they are not work-related.
✨Show Enthusiasm for Fresh Food
Express your interest in fresh food and the dining experience. Share any personal experiences or favourite dishes that resonate with the Wagamama ethos, demonstrating your passion for the role.
✨Prepare for a Fast-Paced Environment
Think of scenarios where you've thrived in a busy setting. Be ready to discuss how you manage stress and maintain a positive attitude while working under pressure, as this is key for success in a front of house position.
