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- Tasks: Provide exceptional service and create memorable experiences for our guests.
- Company: Join a diverse team at Wagamama, celebrating over 100 nationalities.
- Benefits: Biweekly pay, flexible hours, free food on shift, and generous family policies.
- Why this job: Be part of a buzzing environment while making great friends and enjoying delicious food.
- Qualifications: Passion for food, proactive attitude, and attention to detail.
- Other info: Opportunities for personal growth and recognition as a Love Above the Door Legend.
As a front of house team member, you\’ll play a key role by providing a brilliant experience for our guests. Working alongside a talented team of over 100 nationalities, not only will you gain key life skills at Wagamama, you\’ll make great friends too, all whilst creating memorable moments for our guests.
If you would love to provide exceptional service to our guests, greeting and seating them when they arrive and ensuring they feel looked after, and have a genuine passion for our food, this role could be for you.
Responsibilities and Qualifications
- Provide exceptional service to our guests, greeting and seating them when they arrive and ensuring they feel looked after
- Have a genuine passion for our food, and bring our menu to life through recommendations
- Like buzzing environments, are proactive, organised and have great attention to detail
- Foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities
Benefits
- Biweekly pay plus share of the tips
- Access up to 30% of your earnings before pay day with Wagestream
- Flexible hours to support your side hustle
- Free food on shift – yes, anything from our menu! Plus 50% outside of work to treat your friends and family
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay plus 13 weeks half pay)
- Bring your own style – uniform powered by Pangaia, customised by you
- Be the first to experience our brand-new menus
- Wagamama parties throughout the year with VIP guests
- Be known nationwide as a Love Above the Door Legend – our national recognition programme
- Pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
Wagamama is proudly part of Disability Confident. 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests\’ discretion and are not considered as wages by the company nor are they guaranteed in any way.
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front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Get to know the company culture! Wagamama is all about creating a buzzing environment, so show us your enthusiasm for teamwork and customer service. Research our values and be ready to chat about how you can contribute to that positive vibe.
✨Tip Number 2
Practice your people skills! As a front of house team member, you'll be greeting guests and making them feel at home. Role-play with friends or family to nail your welcoming approach and ensure you’re ready to create those memorable moments.
✨Tip Number 3
Show off your passion for food! Brush up on our menu and think about what dishes you love most. Be prepared to share your recommendations during interviews – it’ll show us you’re genuinely excited about being part of the Wagamama family.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application lands directly in our hands. Plus, we love seeing candidates who take the initiative to connect with us online!
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences you have with our menu or similar cuisines. We want to see that you’re genuinely excited about what we serve.
Highlight Your People Skills: As a front of house team member, you'll be interacting with guests all day. Make sure to mention any previous roles where you've provided excellent customer service or worked in a buzzing environment. We love to see how you connect with others!
Be Yourself: We value individuality at Wagamama, so don’t be afraid to let your personality come through in your application. Whether it’s your unique style or your approach to teamwork, we want to know what makes you, you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting role!
How to prepare for a job interview at Wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama's menu. Being able to talk about your favourite dishes and recommend items shows your genuine passion for the food, which is key for a front of house team member.
✨Show Off Your People Skills
During the interview, highlight your experience in providing exceptional service. Share specific examples of how you've made guests feel welcome and looked after in previous roles. This will demonstrate that you understand the importance of creating memorable moments for guests.
✨Embrace the Buzz
Wagamama thrives in a buzzing environment, so express your enthusiasm for working in a lively setting. Talk about how you handle busy situations and maintain a positive attitude, as this is crucial for success in this role.
✨Be Yourself and Have Fun
Wagamama encourages individuality, so don’t be afraid to show your personality during the interview. Let your passion shine through and remember to enjoy the process – it’s all about creating a connection with the interviewer!
