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- Tasks: Provide exceptional service and create memorable experiences for our guests.
- Company: Join a diverse team at Wagamama, celebrating over 100 nationalities.
- Benefits: Biweekly pay, flexible hours, free food on shift, and generous family policies.
- Why this job: Make great friends while delivering amazing service in a buzzing environment.
- Qualifications: Passion for food, proactive attitude, and attention to detail.
- Other info: Enjoy training opportunities and be recognised as a Love Above the Door Legend.
As a front of house team member, you\’ll play a key role by providing a brilliant experience for our guests. Working alongside a talented team of over 100 nationalities, not only will you gain key life skills at Wagamama, you\’ll make great friends too, all whilst creating memorable moments for our guests.
If you would love to provide exceptional service to our guests, greeting and seating them when they arrive and ensuring they feel looked after, and have a genuine passion for our food, this role could be for you.
Responsibilities and Qualifications
- Provide exceptional service to our guests, greeting and seating them when they arrive and ensuring they feel looked after
- Have a genuine passion for our food, and bring our menu to life through recommendations
- Like buzzing environments, are proactive, organised and have great attention to detail
- Foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities
Benefits
- Biweekly pay plus share of the tips
- Access up to 30% of your earnings before pay day with Wagestream
- Flexible hours to support your side hustle
- Free food on shift – yes, anything from our menu! Plus 50% outside of work to treat your friends and family
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay plus 13 weeks half pay)
- Bring your own style – uniform powered by Pangaia, customised by you
- Be the first to experience our brand-new menus
- Wagamama parties throughout the year with VIP guests
- Be known nationwide as a Love Above the Door Legend – our national recognition programme
- Pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
Wagamama is proudly part of Disability Confident. 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests\’ discretion and are not considered as wages by the company nor are they guaranteed in any way.
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front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Get to know the company culture! Wagamama is all about creating memorable moments for guests, so show us your passion for food and service during interviews. Research our values and be ready to share how you can contribute to that vibrant atmosphere.
✨Tip Number 2
Network like a pro! Connect with current or former Wagamama team members on social media. They can give you insider tips on what it’s really like to work here and might even help you get your foot in the door.
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how you can showcase your attention to detail and proactive attitude. We want to see how you’d handle real-life scenarios at the front of house.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at Wagamama.
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share why you’re excited about Wagamama’s menu and how you can bring it to life for our guests.
Highlight Your People Skills: As a front of house team member, you'll be interacting with guests all day. Make sure to mention any experience you have in customer service or teamwork, and how you create memorable moments for others.
Be Yourself: We want to see the real you! Don’t be afraid to show your personality in your application. Whether it’s your unique style or your approach to work, let us know what makes you, you!
Apply Through Our Website: Ready to join our buzzing team? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application!
How to prepare for a job interview at Wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama's menu. Being able to talk about your favourite dishes and recommend items shows your genuine passion for the food, which is key for a front of house team member.
✨Show Off Your People Skills
This role is all about providing exceptional service, so be ready to share examples of how you've made guests feel welcome in previous roles. Highlighting your ability to connect with people will demonstrate that you can create memorable moments for guests.
✨Embrace the Buzz
Wagamama thrives in a buzzing environment, so convey your excitement about working in a fast-paced setting. Share experiences where you thrived under pressure or contributed to a lively atmosphere, showing that you can keep up with the energy.
✨Be Yourself and Have Fun
Wagamama encourages individuality, so don’t be afraid to let your personality shine through during the interview. Show your enthusiasm for the role and the company culture, and remember, they want to see the real you!
