At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join Wagamama, a vibrant team celebrating diversity and individuality.
- Benefits: Biweekly pay, flexible hours, free food on shift, and 50% off outside work.
- Why this job: Perfect for starting a hospitality career or a fun side hustle with great perks.
- Qualifications: Passion for food, proactive attitude, and a knack for creating positive vibes.
- Other info: Enjoy Wagamama parties, national recognition, and opportunities for personal growth.
Overview
As a front of house team member, you\’ll play a key role by providing a brilliant experience for our guests. Working alongside a talented team of over 100 nationalities, you’ll gain key life skills at Wag, and you’ll make great friends while creating memorable moments for our guests.
We don’t conform; we celebrate difference. We appreciate personality over perfection – we call it be you, be Wagamama. Whether you’re looking to start a career in hospitality or just seeking a noodle-inspired side hustle, this could be the role for you. With over 165 UK restaurants and growing in the UK & Ireland, we’re on a mission to nourish us all from bowl to soul.
Biweekly pay + share of the tips. Access up to 30% of your earnings before pay day with Wagestream. Flexible hours to support your side hustle. Free food on shift (anything from our menu) and 50% off outside of work to treat friends and family. An industry-leading family-friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay). Bring your own style – uniform powered by PANGAIA, customized by you. Be the first to experience our brand-new menus. Wagamama parties throughout the year with VIP guests. Be known nationwide as a talent celebrated in our national recognition programme. 100% of tips go to our teams. Tips are at guests’ discretion and are not guaranteed or considered as wages by the company.
Responsibilities
- Provide exceptional service to our guests, greeting and seating them on arrival and ensuring they feel looked after.
- Have a genuine passion for our food and bring the menu to life through recommendations.
- Enjoy buzzing environments; be proactive, organized and have great attention to detail.
- Foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities.
Benefits & Perks
- Biweekly pay + share of the tips
- Access up to 30% of your earnings before pay day with Wagestream
- Flexible hours to support your side hustle
- Free food on shift (anything from our menu) and 50% off outside of work
- Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant/adopting colleagues)
- Bring your own style – uniform powered by PANGAIA, customized by you
- Be the first to experience our brand-new menus
- Wagamama parties throughout the year with VIP guests
- National recognition programme
- Pension scheme, holiday, training, cycle to work scheme, retail & leisure discounts, discounted gym memberships, long service awards
- All tips go to our teams (tips vary by restaurant; tips are given at guests’ discretion and are not guaranteed or paid as wages)
Wagamama is proudly part of Disability Confident.
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front of house team member employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house team member
✨Tip Number 1
Get to know the company culture! Wagamama loves personality over perfection, so be yourself during interviews. Show your passion for food and hospitality – it’ll make you stand out!
✨Tip Number 2
Network like a pro! Connect with current or former Wagamama team members on social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how you’d bring the menu to life. Confidence is key, so get comfortable talking about your favourite dishes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from Wagamama!
We think you need these skills to ace front of house team member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing the real you, so don’t be afraid to be a bit quirky and share what makes you unique. Remember, we appreciate personality over perfection!
Tailor Your Application: Make sure to tailor your application to the front of house team member role. Highlight any relevant experience or skills that match the job description, like your passion for food or your ability to create memorable moments for guests. It shows us you’re genuinely interested!
Keep It Clear and Concise: We want to get to know you, but keep your application clear and to the point. Use simple language and avoid jargon. A well-structured application helps us see your key strengths without getting lost in too much detail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Wagamama
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Wagamama's menu. Being able to talk about your favourite dishes and recommend items shows your genuine passion for the food, which is key for a front of house team member.
✨Show Your Personality
Wagamama values personality over perfection, so don’t be afraid to let your true self shine during the interview. Share your experiences and how they’ve shaped you, and remember to smile – it’s all about creating a welcoming atmosphere!
✨Emphasise Teamwork
Since you’ll be working alongside a diverse team, highlight your ability to collaborate and support others. Share examples of how you’ve fostered a positive environment in previous roles or during group activities.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company culture, like asking about training opportunities or how they celebrate team achievements.